Alyssa Kayea
Terrell,TX
Summary
Dynamic individual with hands-on experience in booking commerical and syndicated loans. Demonstrated expertise in managing high-volume queues and maintaining client satisfaction through accurately interpreting loan documents. Proven track record of using organizational skills and attention to detail to ensure seamless booking experiences. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Loan Operations Booking Specialist
Texas Capital Bank
08.2022 - Current
- Enhanced operational efficiency by contributing to the development and implementation of procedural improvements within the loan operations department.
- Served as a resource for colleagues by providing guidance on complex loan scenarios or unique borrower situations that required specialized knowledge or expertise.
- Continually evaluated and updated departmental policies to reflect changing regulatory requirements, ensuring ongoing adherence to industry best practices.
- Facilitated smooth transitions during ever-changing circumstances. Integrating loans into existing systems seamlessly while maintaining high levels of customer service for affected clients.
Team Gymnastics Coach
Excite Gymnastics And Cheer
06.2021 - 06.2022
- Facilitated goal-setting exercises for each athlete, encouraging them to strive for continual improvement both in the gymnasium and beyond.
- Collaborated with other coaches to develop well-rounded training programs incorporating various disciplines and techniques.
- Developed and maintained network of professional resources to refer clients to.
Recreation Gymnastics Director and Team Coach
Glory Gymnastics Center
08.2019 - 06.2021
- Spearheaded the creation of a gymnastics and cheerleading programs, increasing community engagement and generating additional revenue streams.
- Facilitated ongoing professional development opportunities for coaching staff, leading to improved instruction quality.
- Maintained and improved operational performance by completing action plans, resolving problems, and controlling implementations.
Recreation Gymnastics Coach
United Elite Gymnastics And Cheer
01.2015 - 07.2019
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Established a positive learning environment by fostering open communication and mutual respect among apprentices and trainers.
Education
No Degree - Kinesiology
Austin Peay State University
Clarksville, TNNo Degree - Kinesiology
Stephen F. Austin State University
Nacogdoches, TXSkills
- Data entry proficiency
- Loan modification experience
- Reliability
- Adaptability and flexibility
- Interpersonal communication
- Strong attention to detail
Systems
- FISERV SIGNATURE UI
- ABRIGO / ALLOSCAPE
- LADRS
- ACBS
PROJECTS/EXTRAS
- Entrusted with reducing errors accumulated from the Commercial and Syndication team from 8 pages that consisted of 25 line items per page. Accomplished this task to less than 1 page in 2 weeks.
- Only Commercial Loan booker selected to participate in week long Non-Agent and Agent Participation Syndication Training after booking Commercial deals for one year with minimal errors.
- Chosen to train off-shore India team, as well as any team members joining on-site.
- Efficient with Commercial loan booking (new loans, modifications, and renewals). Revolving Lines of Credit, Term Loans, Letters of Credit, Credit Cards, Guidance Lines.
- Can read Promissory Notes and Legal Prepared Documents.
- Booked 2x or more loans than team members.
- Had significantly fewer errors than team members.
Timeline
Loan Operations Booking Specialist
Texas Capital Bank
08.2022 - Current
Team Gymnastics Coach
Excite Gymnastics And Cheer
06.2021 - 06.2022
Recreation Gymnastics Director and Team Coach
Glory Gymnastics Center
08.2019 - 06.2021
Recreation Gymnastics Coach
United Elite Gymnastics And Cheer
01.2015 - 07.2019
No Degree - Kinesiology
Austin Peay State University
No Degree - Kinesiology
Stephen F. Austin State University
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