Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Timeline
Generic

Alyssa Key

Warner Robins,GA

Summary

Reliable Shift Leader with 3 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

Shift Lead

Smoothie King
04.2020 - 06.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Education

Bachelor of Arts - Accounting

Wesleyan College
Macon, GA
05.2023

Skills

  • Shift Work
  • Excel
  • Reverse Logistics
  • Customer Loyalty
  • Customer Relations
  • Microsoft Word
  • Microsoft PowerPoint
  • Money Handling Abilities

Hobbies

- 4 years of college soccer

- Participated in various afterschool activities

- Dogsitting 

- Cooking

- Reading

Additional Information

Core physical Therapy Internship - (senior year) 2-month internship through my schools humanities program, Led patients through various workouts for rehabilitation.

Christ united (Volunteer Work) - 2 month volunteer internship through my humanities program. Assisted teachers with supervision of children.

Timeline

Shift Lead

Smoothie King
04.2020 - 06.2023

Bachelor of Arts - Accounting

Wesleyan College

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Alyssa Key