Alyssa Kosek
Lakewood
Summary
As hospitality professional, consistently deliver high-quality service in take-out settings. Experience in maintaining organized food preparation areas and ensuring timely order fulfillment. Highly reliable team player with flexible approach to dynamic customer needs. Skilled in communication and customer interaction, always aiming to enhance customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Take-Out Server/Restaurant Hostess
Outback Steakhouse
08.2025 - Current
- Assisted customers with menu selections and special requests to enhance dining experience.
- Prepared take-out orders efficiently, ensuring accuracy and quality of food presentation.
- Maintained cleanliness and organization of work area to comply with health and safety standards.
- Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
- Responded promptly to customer inquiries and concerns, fostering a positive service environment.
- Adapted quickly to changing demands in a fast-paced environment, maintaining high service standards.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Take-Out Server/Restaurant Hostess
Outback Steakhouse
01.2024 - 05.2025
- Utilized point-of-sale system for processing transactions and managing customer orders effectively.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
- Enhanced customer experience by providing swift and accurate order fulfillment.
- Collaborated with kitchen staff to ensure timely preparation of orders during peak hours.
Pet Care Assistant
Brevard Humane Society
04.2022 - 12.2023
- Provided daily care for animals, ensuring proper feeding, grooming, and exercise routines.
- Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
- Coordinated adoption events, fostering positive relationships between pets and potential adopters.
- Maintained cleanliness and organization of animal enclosures to promote a safe environment.
- Enhanced facility reputation by consistently upholding professional standards in appearance, conduct, and communication with clients.
Education
High School Diploma -
Rockledge High
Rockledge, FL05-2025
Skills
- Order dispatch
- Phone etiquette
- Quick learner
- Flexibility
- Cleanliness standards
- Excellent customer service
Certification
Completion of the 911 Public Safety Telecommunicator Program (252 Hours) in Rockledge High School.
Current Florida 911 Public Safety Telecommunicator State Certification.
Valid ICS-100 FEMA Certification.
Valid ICS-200 FEMA Certification.
Valid IS-700.b FEMA Certification.
Valid IS-144.a FEMA Certification.
Timeline
Take-Out Server/Restaurant Hostess
Outback Steakhouse
08.2025 - Current
Take-Out Server/Restaurant Hostess
Outback Steakhouse
01.2024 - 05.2025
Pet Care Assistant
Brevard Humane Society
04.2022 - 12.2023
High School Diploma -
Rockledge High
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