Maddy Rea
Waterville,OH
Summary
Courteous and reliable, contributing exemplary customer service and attention to detail. Delivers friendly engagement and efficient service in high-volume work environment.
Overview
3
3
years of professional experience
Work History
Take-Out Server
The Patio Restaurants
Lakeside, OH
05.2022 - Current
- Scooped ice cream and made milkshakes.
- Communicated clearly with kitchen staff to confirm order details and modifications.
- Handled multiple phone lines to take orders, providing menu recommendations as needed.
- Managed take-out orders efficiently, ensuring accuracy and timely delivery to customers.
- Packaged and bagged cooked food and prepared items.
Cashier
Kroger
Waterville, OH
10.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Kitchen Staff Member
Jo-Jo's Pizza
Whitehouse, OH
03.2022 - 05.2023
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Received payments, returned accurate change and closed checks in POS system.
- Handled multiple phone lines to take orders, providing menu recommendations as needed.
Education
Bachelor of Science - Early Childhood Education
Miami University
Oxford, OH05-2028
High School Diploma -
Anthony Wayne High School
Whitehouse, OH05-2024
Skills
- Sales reconciliation
- Fault monitoring
- Excellent customer service
- Order dispatch
- Food presentation
- Responsive to Change
- Problem-solving aptitude
Affiliations
- Gymnastics for 14 years
- Cheerleading for 7 years
Accomplishments
- Honors Diploma
- National Honors Society
Timeline
Cashier
Kroger
10.2023 - 05.2024
Take-Out Server
The Patio Restaurants
05.2022 - Current
Kitchen Staff Member
Jo-Jo's Pizza
03.2022 - 05.2023
Bachelor of Science - Early Childhood Education
Miami University
High School Diploma -
Anthony Wayne High School
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