Alyssa Krepp
Chesapeake,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Works effectively under pressure and quickly masters new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Support Associate
Sentara Obici Hospital
Suffolk, VA
11.2021 - Current
- Built strong and trusting rapport with patients and loved ones.
- Answered call bells and met patient needs while under supervision of a nurse, reporting any significant health changes.
- Assisted ED techs, nurses, and providers with patient care.
- Maintained compliance with HIPAA protocols.
- Restocked supplies and cleaned equipment between patients.
- Supported nursing staff in day-to-day operations.
- Provided information, support, and assistance to patient visitors and families.
- Collaborated with healthcare professionals to determine needs and support daily objectives.
- Obtained specimen samples and transported to lab.
Server
LAGERHEADS
Virginia Beach, VA
05.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, taking action to correct any problems.
- Communicated with other team members to prepare for and serve customers.
- Maintained polite and professional demeanor when taking care of patrons.
- Trained new employees to perform duties.
- Served food and beverages and confirmed complete orders.
- Stocked service areas with supplies during slow periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Plaza Azteca
Suffolk, VA
03.2019 - 03.2021
- Greeted customers, and served food and beverages in a timely manner.
- Completed opening and closing duties including cleaning and stocking.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, answered questions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
Bachelor of Science - Nursing
Old Dominion University
Norfolk, VA06.2025
Patient Care Technician -
Sentara College of Health Sciences
Chesapeake, VA05.2023
High School Diploma -
Western Branch High School
Chesapeake, VA08.2020
Skills
- Critical Thinking
- Vital signs
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Customer Service
- Clear Communication
- Attention to Detail
- Willingness to Learn
- EKG
Certification
- Basic Life Support - 2023
- NCPCT - 2023
Timeline
Clinical Support Associate
Sentara Obici Hospital
11.2021 - Current
Server
LAGERHEADS
05.2021 - Current
Server
Plaza Azteca
03.2019 - 03.2021
Bachelor of Science - Nursing
Old Dominion University
Patient Care Technician -
Sentara College of Health Sciences
High School Diploma -
Western Branch High School