Alyssa Perez
San Antonio,TX
Summary
Administrative professional with 7+ years of experience supporting office operations, coordinating schedules, and improving workflow efficiency in fast-paced environments. Experience in client communication, document management, billing support, and cross-department coordination. Recognized for strong problem-solving skills, attention to detail, and the ability to keep business operations organized and running efficiently.
Overview
8
8
years of professional experience
Work History
Front Office Coordinator
Crosley Law Firm
San Antonio, TX
10.2025 - Current
- Coordinated daily front office operations, ensuring smooth workflow and optimal visitor experience.
- Managed scheduling for appointments, meetings, and facility usage to maximize efficiency.
- Implemented office policies and procedures, enhancing operational effectiveness and compliance.
- Oversaw inventory management for office supplies, ensuring adequate stock levels while minimizing waste.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Developed and executed comprehensive social media strategies across multiple platforms to enhance brand visibility.
- Analyzed engagement metrics to refine content strategy, driving increased audience interaction and retention.
Office Administrator
Lopez Law Firm, PLLC
Corpus Christi, TX
01.2023 - 01.2025
- Maintain positive relationships with clients by providing updates, answering questions, and ensuring a professional and welcoming office experience.
- Provide administrative and legal support to attorneys in a fast-paced law office, ensuring smooth daily operations and timely case management.
- Draft and proofread legal correspondence, pleadings, and court documents; file with appropriate courts and monitor deadlines.
- Oversee office operations, including vendor management, supply inventory, while preparing monthly billing reports track expenses, and assist with budget planning for the office.
- Maintain confidential client records and legal files both physically and digitally, ensuring compliance with legal standards and privacy laws.
- Manage attorney calendars, coordinate court appearances, and arrange client meetings and travel logistics.
- Streamlined office procedures, enhancing operational efficiency across departments.
- Coordinated social media strategies, increasing engagement across multiple platforms.
- Developed and executed integrated marketing campaigns to enhance brand visibility.
Administrative Assistant
Dr. Michael S Lovoi
Corpus Christi, TX
01.2020 - 01.2023
- Performed clerical duties, such as word processing, data entry, answering phones, and filing.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Promoted office efficiency, coordinating charts, completing Insurance forms and helping patients with diverse needs.
- Managed master calendar and scheduled appointments for providers based on optimal patient load and clinician availability.
Case Manager
Law Office of Kathleen Day
Corpus Christi, TX
01.2018 - 01.2020
- Organized and maintained all case files, and Information concerning engagement, whether electronic or paper, In accordance with law firm policies
- Conduct legal research to obtain documentation regarding health Insurance, social security, medical records, and medical providers.
- Communicate case status with clients and consulted with attorneys to provide recommendations with regard to cost and time-effective ways to accomplish client's goals
- Review legal documents to ensure adherence to all legal requirements
Education
Associate of Arts - Business Administration
Del Mar College
01.2018
Skills
- Client Relationship Management
- Office Administration and Operations
- Client Communication and Customer Service
- Confidential Records and Data Management
- Microsoft Office
- Billing and Financial Documentation Support
- Time Management and Multitasking
- Document Preparation and Filing
Timeline
Front Office Coordinator
Crosley Law Firm
10.2025 - Current
Office Administrator
Lopez Law Firm, PLLC
01.2023 - 01.2025
Administrative Assistant
Dr. Michael S Lovoi
01.2020 - 01.2023
Case Manager
Law Office of Kathleen Day
01.2018 - 01.2020
Associate of Arts - Business Administration
Del Mar College