Alyssa Kuhl
Austin,TX
Summary
Highly skilled and experienced professional with a passion for leveraging instructional best practices to empower teachers and enhance student learning experiences. Proven track record of success in delivering impactful presentations, coaching personnel on digital integration, and providing personalized support to facilitate growth. Adept at managing multiple projects simultaneously while maintaining a strong focus on customer satisfaction and service delivery.
Overview
8
8
years of professional experience
Work History
Contractor Installation Manager
U.S. Army TAP
Fort Johnson, LA
12.2023 - Current
- Responsible for the efficient and effective operation of the Transition Assistance Program and compliance within terms of the contract
- Served as the contractor's intermediary for communications with the Installation Commander and their representatives
- Took customer satisfaction rates from 80% to 95% through deepening relationships with strategic partners
- Improved program timeliness by 20% by building executive buy-in across all levels of the organization
- Refine and improve current operations to ensure a more efficient process of scheduling, enrollment, and marketing
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Modeled instructional best practices and provided actionable recommendations for classroom implementation.
Transition Counselor
U.S. Army TAP
Fort Johnson, LA
03.2023 - 12.2023
- Provided individual counseling to clients transitioning out of the military which included discussing and developing initial transition goals to ensure client success
- Identified and mitigated risks to client's individualized success plan and tailored support based on client's assessed needs
- Conducted ongoing needs analysis leveraging client feedback, field interactions, and subject matter expertise to adjust learning strategies and counseling needs
- Developed and managed tracking and reporting systems on over 300 clients
- Delivered training in leadership, soft skills, and technology to around 50 clients on a weekly basis.
- Partnered with local educational institutions to provide additional training resources for upskilling or reskilling endeavors.
Educator
Vernon Parish
Leesville, LA
07.2021 - 02.2023
- Developed lesson plans and instructional materials for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement for over 60 learners
- Analyzed learner's data to differentiate training sessions, inform revisions to existing content, and plan improvements to future content
- Implemented all new technological learning and online platforms such as MS Office, Zoom, and Google Meet to enhance learner's experience and increased student engagement by 20%
- Implemented one-on-one and small group instruction in coaching sessions for progress monitoring, data collection, and analysis leading to the creation of individualized needs assessments
- Collaborated cross-functionally to support the personal growth of learners and create a healthy and supportive learning environment.
- Documented student usage and improvement data, interpreted findings, and delivered data presentations to district level to drive student improvement.
Educator
Burt Elementary
Clarksville, TN
07.2019 - 06.2021
- Designed, developed, and successfully delivered best-in-class training programs and resources for educators to improve professional competence; increased productivity from 32% to 51%
- Mentored new and existing educators and effectively ensure their smooth transition by guiding them in their onboarding, curriculum development, adult learning strategies, and learners' success strategy and measurement
- Instructed and coached departmental leaders on combining high-quality tech-infused instructional practices with fostering positive relationships to enhance learner's engagement and learning outcomes
- Selected to lead agency-wide instructional curriculum training and development campaign including; serving as an advisor to executive cabinet, providing instructor training and enhancing learning outcomes for 200 individuals and 50 trainers
- Partnered and built relationships with other educators, and parents to ensure the overall success of the program and addressed individual learner's needs, achieving 85% learner achievement.
Educator
Nashville Prep
Nashville, TN
07.2016 - 06.2019
- Planned and provided a clear and intentionally focused curriculum based on individual learners' goals using state standards, subject matter content, and district curriculum
- Partnered and build relationships with other educators, and parents to ensure the overall success of the program and addressed individual learner's needs
- Conducted assessments of student learning and analyzed the data to plan and drive instruction; increased achievement by 30%
- Addressed and resolved student roadblocks with effective communication with parents, administrators, and counselors
- Planned and participated in school outreach campaigns which resulted in an enrollment increase of 25%.
Education
M.S. Psychology -
Southern New Hampshire University
Manchester, NH12.2021
B.S. Education -
University of Wisconsin-Whitewater
Whitewater, WI06.2016
Skills
- Customer Success
- Team Leadership
- Staff Training and Development
- Policy Implementation
- Decision-Making
- Project Management
- Process Improvement
- Relationship Management
- Liaison & Coordination
- Conflict Resolution
- Data-Driven Analysis
- Schedule Management
- Operations Oversight
- Customer Support
Proficiencies
- Microsoft Office (Word, Teams, Excel, Outlook, etc.)
- Canva
- G-Suite
- Zoom
Timeline
Contractor Installation Manager
U.S. Army TAP
12.2023 - Current
Transition Counselor
U.S. Army TAP
03.2023 - 12.2023
Educator
Vernon Parish
07.2021 - 02.2023
Educator
Burt Elementary
07.2019 - 06.2021
Educator
Nashville Prep
07.2016 - 06.2019
M.S. Psychology -
Southern New Hampshire University
B.S. Education -
University of Wisconsin-Whitewater