Alyssa Lania
Palm Coast,FL
Summary
Dynamic team player with proven expertise in food preparation and customer engagement, honed at Dunkin' Donuts. Excelled in fast-paced environments, mastering menu memorization and beverage preparation while boosting team efficiency. Demonstrated exceptional ability to connect with customers, ensuring an optimum experience. Skilled in safe food handling and inventory restocking, contributing to a clean and efficient workspace.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
05.2023 - Current
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Worked well with teammates and accepted coaching from management team.
Education
Flagler Palm Coast High School
Palm Coast, FL05.2025
Skills
- Menu Memorization
- Beverage Preparation
- Food Running
- Drive-Thru Operations
- Safe Food Handling
- Inventory Restocking
- Customer Engagement
- Cooking
- Order Management
- Food Preparation
- Customer Service
Timeline
Crew Member
Dunkin' Donuts
05.2023 - Current
Flagler Palm Coast High School