Alyssa Larson
Woodburn
Overview
9
9
years of professional experience
Work History
Sales Coordinator
SMS Auto Fabrics
Canby
02.2025 - Current
- Assisting customers in identifying and selecting appropriate products from a vast inventory to meet their needs, guiding them through the purchase process, and completing sales transactions.
- Responding to phone inquiries professionally, delivering information and support
- Managing and replying to customer and internal emails in a timely manner
- Collaborating with team members to support daily operations and customer service needs
- Entering and maintaining accurate customer and product data in company systems to ensure reliable information for other departments
- Ensuring accuracy and attention to detail in all data entry and documentation tasks
- Organizing and maintaining filing systems to ensure easy access to records
Production Worker
Puddin' River Chocolates
Canby
10.2024 - 02.2025
- Packaged and wrapped products for sale with attention to quality, presentation, and accuracy
- Fulfilled large volume orders, ensuring all items were correctly picked, packed, and completed on time
- Provided customer service by answering phones, addressing inquiries, and assisting with orders
- Maintained organized workspaces and inventory to support efficient operations
- Balanced multiple tasks in a fast-paced environment while meeting productivity expectations
Customer Service/Cafe Manager
Wooden Shoe
Woodburn
09.2023 - 10.2024
- Managed daily operations of on-site cafe, overseeing staff to ensure smooth service
- Delivered friendly, efficient customer service
- Configured and maintained POS system to streamline ordering process
- Monitored and maintained inventory levels; Ordering product as well as weekly shopping
- Developed café menu items that featured seasonal offerings to enhance customer experience
- Handled cash and card transactions, balanced the register, and maintained accurate daily sales
- Accurately pulled, prepared, and packaged customer orders for shipping
Manger
Gwynn's Coffeehouse
Canby
06.2017 - 07.2023
- Created and managed employee schedules to align with business needs and optimize labor costs
- Processed payroll and handled monthly financial responsibilities, including vendor payments and bills
- Ordered products and supplies while maintaining inventory with the goal of minimizing waste
- Coordinated with vendors to streamline ordering processes and ensure prompt delivery of goods
- Built, implemented, and maintained the point-of-sale (POS) system, updating it to reflect menu and pricing changes
- Delivered excellent customer service by building positive relationships and ensuring a welcoming environment
- Addressed and resolved customer concerns and complaints in a professional and timely manner
- Developed and managed social media content to promote products, events, and brand engagement
Education
High School Diploma -
Canby High School
Canby, OR06-2007
Summary
Detail-oriented and versatile with experience in administrative support, customer service, and retail operations. Skilled in data entry, recordkeeping, and maintaining accurate documentation. Adept at assisting customers, conducting product research, managing large orders, completing sales transactions, and providing exceptional service. Experienced in scheduling, handling front desk duties, and maintaining organized filing systems. Highly organized, quick to learn new systems and committed to supporting efficient office operations and contributing to team success.
Skills
- Data entry
- Customer service
- Sales support
- POS system management
- Inventory control
- Team collaboration
- Database Management
- Ability to learn quickly
- Comfortable navigating computer systems, troubleshooting issues, and adopting new software
Timeline
Sales Coordinator
SMS Auto Fabrics
02.2025 - Current
Production Worker
Puddin' River Chocolates
10.2024 - 02.2025
Customer Service/Cafe Manager
Wooden Shoe
09.2023 - 10.2024
Manger
Gwynn's Coffeehouse
06.2017 - 07.2023
High School Diploma -
Canby High School