Alyssa Luckey
Goddard,KS
Summary
Offering strong foundation in communication and relationship-building skills, ready to learn and develop in professional environment. Brings understanding of sales principles and ability to quickly grasp and apply new concepts. Ready to use and develop skills in client interaction and strategic planning within sport marketing roles.
Overview
2
2
years of professional experience
Work History
Account Executive Intern
Wichita Thunder Hockey Club
12.2024 - Current
- Participated in regular meetings with team members to discuss strategies for account growth and improvement.
- Supported senior Account Executives in managing complex accounts, gaining valuable industry insights and expertise.
- Contributed to team success by consistently exceeding quarterly sales targets.
- Nurtured leads through consistent follow-up communication, converting prospects into long-term clients.
- Delivered exceptional customer service by proactively identifying potential challenges and proposing effective solutions.
- Worked under pressure within a fast-paced environment while maintaining professionalism and attention to detail throughout all tasks.
- Developed strong relationships with clients, resulting in increased account retention.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
Food and Beverage Supervisor
Dove Estates Senior Living Community
06.2023 - 12.2024
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
Dietary Aide
Pioneer Ridge Retirement Center
12.2022 - 05.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Education
Bachelors in Sport Management - Sport Management
Wichita State University
Wichita, KS05-2025
High School Diploma -
Eisenhower High School
Goddard, KS05-2021
Skills
- Sales strategy development
- Account planning
- Cold calling
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Effective communication
- Analytical thinking
Accomplishments
- Achieved Top seller of the month in February through effectively helping with Wichita Thunders Valentines Suite special.
Timeline
Account Executive Intern
Wichita Thunder Hockey Club
12.2024 - Current
Food and Beverage Supervisor
Dove Estates Senior Living Community
06.2023 - 12.2024
Dietary Aide
Pioneer Ridge Retirement Center
12.2022 - 05.2023
Bachelors in Sport Management - Sport Management
Wichita State University
High School Diploma -
Eisenhower High School
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