Hi, I’m
Alyssa McAdams
DADE CITY,FL
Summary
Highly motivated and detail-oriented professional with strong interpersonal communication, leadership, and organizational skills. Committed to providing outstanding ability to help, educate, and ensuring efficient office operations.
Overview
7
years of professional experience
1
Certification
Work History
Advent HealthWesley Chapel
Pediatric Office Assistant
01.2024 - Current
Job overview
- Manage clinical calls, ensuring accurate information delivery for the doctor
- Schedule and confirm patient appointments, ensuring appropriate visit types and locations
- Handle patient referrals, pre-registration, and verifying insurances efficiently
- Utilize Microsoft Office Suite for documentation, scheduling, and communication
- Demonstrated leadership by training and mentoring new staff members
- Elected to be a part of the New Hire Focus Group for Clinical and Front Desk Standard of work and EPIC training.
AkuminWesley Chapel
Patient Care Coordinator
09.2023 - 12.2023
Job overview
- Scheduled and checked in patients, ensuring a welcoming and efficient process
- Interpreted Radiology and Oncology orders accurately to schedule appropriate exams
- Handled patient billing and insurance processes, ensuring clarity and correctness.
NorthBay Medical CenterFairfield
Unit Clerk/Monitor Tech
03.2022 - 07.2023
Job overview
- Communicating with Doctors, Nurses, CNA’s, Medics, Patients, and Family Members
- Helping with little task to help lighten the load for Nurses and CNA’s, being flexible floating to other departments just as the ED/MS/MT/ICU
- Able to multitask at the desk by answering calls, call lights, and doing computer work
- Writing down and documenting work and tasks that are needed to be done by either me or other staff.
Paradise Valley EstatesFairfield
Dining Room Server
06.2019 - 05.2022
Job overview
- Provide compassionate service to elderly residents, adhering to dietary requirements
- Managed front desk duties, resolving conflicts and ensuring customer satisfaction
- Promoted to handling front desk duties once a week; manages conflict resolution regarding issues with orders and complaints, and ensuring staffing for the department.
Crystal Middle School BandSuisun
Head of After School Program Music Instructor
08.2017 - 03.2020
Job overview
- Mentored and coached middle school students for after school band program
- Collaborated with 4 other instructors to coordinate practices, rehearsals, and manage 30+ students
- Created detailed itineraries for the students to follow during music events during competitions.
Education
Grand Canyon University, Online, Phoenix, AZ
Undergraduate Program for Bachelors in Healthcare Administration
University Overview
Membership: Member of the National Society of Collegiate Scholars
California State University, Sacramento, Yolo County
Transfer Student for Undergrad in Health Science
Napa Valley College, Napa County
Emergency Medical Technician Certification
Solano Community College, Solano County
Associates in General Sciences
Solano Community College, Solano County
Associate in Biomedical Sciences
Fairfield High School, Fairfield, Ca
High School Diploma
Skills
- Effective interpersonal communication
- Strong organizational and multitasking abilities
- Detailed and Quality with quality data entry skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Certification
- 03/01/21 - 03/01/23, American Heart Association, BLS Provider - BLS/CPR card
- 07/01/22 - 03/01/25, Emergency Medical Technician Program, Napa Valley College, NREMT card
Awards
- Server of the Month November 2019
- Server of the Month January 2021
- Server of the Month September 2021
References
Amy Hennerburg, Advent Health Practice Administrator, Amy.Hennerberg@AdventHealth.com, (425) 422-6151
Timeline
Pediatric Office Assistant
Advent Health
01.2024 - Current
Patient Care Coordinator
Akumin
09.2023 - 12.2023
Unit Clerk/Monitor Tech
NorthBay Medical Center
03.2022 - 07.2023
Dining Room Server
Paradise Valley Estates
06.2019 - 05.2022
Head of After School Program Music Instructor
Crystal Middle School Band
08.2017 - 03.2020
Grand Canyon University, Online, Phoenix, AZ
Undergraduate Program for Bachelors in Healthcare Administration
California State University, Sacramento, Yolo County
Transfer Student for Undergrad in Health Science
Napa Valley College, Napa County
Emergency Medical Technician Certification
Solano Community College, Solano County
Associates in General Sciences
Solano Community College, Solano County
Associate in Biomedical Sciences
Fairfield High School, Fairfield, Ca
High School Diploma