Alyssa McCartney
Inverness,IL
Summary
Friendly and reliable Certified Esthetician with advanced training in Cosmetic Laser treatments, chemical peels, micro-needling, Hydrafacials, and customized skincare treatments. Hardworking and passionate with strong organizational skills. Detail-oriented team player with the ability to handle multiple projects simultaneously, ensuring a high degree of accuracy. Seeking a position as a Medical Aesthetician at Beautifully New Medical Spa, aiming to contribute to the company's success with my expertise and skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Medical Aesthetician
Viva La Med Spa
Buffalo Grove, IL & Old Town Chicago IL
09.2023 - Current
- Administered a diverse range of skincare procedures, encompassing RF micro-needling, SkinPen micro-needling, chemical peels, Hydrafacial treatments, vampire facials, cosmetic laser procedures, teeth whitening, body contouring, customized facials, acne facials, lash lift & tint services, and lash extensions.
- Elevated patient satisfaction through the delivery of personalized treatment recommendations, skincare product guidance, and tailored at-home routines.
- Conducted comprehensive skin analyses using the Visia Skin Analysis machine to inform and recommend appropriate treatments during personalized consultations.
- Contributed towards increasing clinic''s online presence through consistent social media activity showcasing treatments and results.
- Educated patients on treatment options and products.
- Fostered friendly, warm, and exceptional customer experience.
- Developed customized treatment plans tailored to individual needs, leading to improved skin health outcomes for numerous clients over time.
- Maintained a sterile work environment, adhering to strict sanitation protocols for patient safety.
- Trained junior estheticians in advanced techniques and best practices, elevating the overall quality of service provided at the clinic.
- Boosted patient retention rates by fostering strong relationships built on trust and communication.
- Reduced the recurrence of skin issues by educating patients on proper skincare routines and product usage.
- Regularly attended professional development seminars to stay current with industry advancements, benefitting both the clinic and clients.
- Increased clinic revenue through upselling high-quality skincare products and additional services.
- Stocked treatment rooms with proper supplies.
- Provided clients with knowledge of all cosmetic services being provided.
- Performed consultations for patients before scheduling treatments.
- Handled busy schedules and stayed on top of key deadlines.
Social Media & Events Manager
Title Boxing Club
Schaumburg, IL
01.2022 - 09.2023
- Oversaw social media pages and advertising campaigns.
- Conducted both group and individualized training sessions.
- Provided training for new instructors and sales staff members.
- Achieved sales targets for both membership and personal training packages.
- Organized and conducted quarterly vendor events.
- Boosted event attendance by implementing targeted marketing strategies and promotional campaigns.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
Events & Reservations Manager
Hifi Social
Chicago, IL
02.2021 - 01.2022
- Coordinated group bookings for events or conferences, ensuring a seamless process from inquiry to checkout.
- Negotiated contracts with corporate clients for preferred rates or allotments, strengthening partnerships and generating additional revenue streams.
- Assisted front office staff in managing walk-ins or last-minute changes during peak periods, maintaining smooth operations and guest satisfaction levels.
- Led cross-functional projects aimed at streamlining communication between multiple locations and managers.
- Enhanced customer satisfaction by efficiently managing reservations and providing exceptional service.
- Effectively resolved guest issues related to reservations, resulting in satisfied customers and positive reviews.
General Manager
Jab Gym
Lombard, IL
01.2020 - 02.2021
- Established a marketing platform to support the sales team's efforts.
- Facilitated monthly staff meetings.
- Managed social media accounts and content.
- Instructed personal trainers on conducting fitness assessments for clients.
- Developed monthly class and training schedules.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Cosmetic Laser Certification - Cosmetic Lasers & Body Contouring
National Laser Institute
Oak Brook, IL10.2023
Esthetician License - Clinical Esthetics
International Skin Beauty Academy
Schaumburg, IL08.2023
Bachelor of Arts - Communications
University of Arizona
Tucson, AZ05.2019
Associate of Arts - Communications
Elmhurst College
Elmhurst, IL05.2016
High School Diploma -
William Fremd HighSchool
Palatine, IL05.2014
Skills
- Hydrafacial Treatments
- IPL Photofacial
- Glo2 Facial
- Bio-Repeel
- VI Peel
- Advanced Skincare Techniques
- Skin Tightening Procedures
- Laser Hair Removal
- SkinPen Microneedling
- Radiofrequency Treatments
- Body Contouring Knowledge
- Skin Rejuvenation
- Proficient in Eyebrow and Lash Lifting & Tinting
- Classic Lash Extensions
- Illinois Licensed Esthetician & Laser Technician
- Dermaplaning techniques
- Anti-aging treatments
- Sales and Marketing
- Acne Treatment Expertise
- Laser hair removal
- Relationship building and management
- Customer Consultation
- Retail Sales
- Superior attention to detail
- Care regimen design
- Time Management
- Multitasking and Organization
- Customer Service
Certification
- Cosmetic Laser Certification: National Laser Institute
- Classic Lash Extension Certification: LashBou Academy
- Illinois Esthetician License (131.019446): International Skin Beauty Academy
- VI Peel Certification: Vitality Institute
- Bio-Repeel Certification
- SkinPen Precision Certification: Crown Aesthetics
- Professional Makeup Artistry 1: Nancy Jackson
- Barbicide Certified (88422618): Merit
Timeline
Lead Medical Aesthetician
Viva La Med Spa
09.2023 - Current
Social Media & Events Manager
Title Boxing Club
01.2022 - 09.2023
Events & Reservations Manager
Hifi Social
02.2021 - 01.2022
General Manager
Jab Gym
01.2020 - 02.2021
Cosmetic Laser Certification - Cosmetic Lasers & Body Contouring
National Laser Institute
Esthetician License - Clinical Esthetics
International Skin Beauty Academy
Bachelor of Arts - Communications
University of Arizona
Associate of Arts - Communications
Elmhurst College
High School Diploma -
William Fremd HighSchool
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