Alyssa McPherson
Dahlonega,GA
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Cashier
The Home Depot Store
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Shift Leader
Jersey Mike's Subs
04.2021 - 08.2023
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
Bachelor of Science - Nursing
University of North Georgia
Dahlonega, GA05.2026
High School Diploma -
River Ridge High School
Woodstock, GA05.2022
Skills
- POS Systems
- Payment Processing
- Returns Processing
- ID Verification
- Customer Service
- Production Reporting
- Customer Service Management
- Assigning Work
- Role Modeling
- Daily Workflows
- Diplomatic and Fair
- Team Motivation
- Problem-Solving
- Team Collaboration and Leadership
- Team Leadership
- Positive Attitude
Timeline
Cashier
The Home Depot Store
08.2023 - Current
Shift Leader
Jersey Mike's Subs
04.2021 - 08.2023
Bachelor of Science - Nursing
University of North Georgia
High School Diploma -
River Ridge High School