Alyssa Mendoza
Noodles @ Boba Tea House
FORTWORTH,TX
5
years of professional experience
Bubbly and driven Business Administration student at Tarrant County College specializing in marketing and management, with a deep passion for the beauty cosmetics industry. I bring a high-energy customer service background with strong foundational skills in interpersonal communication, organization, and team collaboration. Eager to master real-world store operations and client relations while working toward long-term goals in beauty boutique entrepreneurship.
Availability: Monday, Friday, and Saturday all day.
Tuesday and Thursday nights.
Work History
Bobarista
2 Years 4 Months- Prepared boba tea beverages following drink recipes, portion standards, and customer specifications in a timely manner.
- Listened to customer requests and crafted personalized beverages, contributing to increased customer satisfaction.
- Processed cash register transactions and have experience in using POS system to accurately enter orders and process payments.
- Take and restocked ingredients, cups, and supplies to support smooth front-of-house operations.
- Maintained clean workstations, utensils, and food-contact surfaces throughout shifts.
- Assisted teammates with order flow, drink prep, and closing procedures during peak hours.
- Engaged customers during busy periods to foster a fun and positive environment, enhancing overall customer experience.
Head Hostess
5 Months- Trained host staff on greeting standards, waitlist procedures, and guest service expectations.
- Coordinated reservations, walk-ins, and table assignments using POS and reservation systems.
- Supervised front-of-house seating flow to maintain smooth guest arrivals and minimize wait times.
- Greeted guests promptly and resolved seating concerns with professionalism and courtesy.
- Created welcoming atmosphere and professional greetings, enhancing overall guest satisfaction.
- Communicated constantly with servers and kitchen staff to balance section coverage and pacing.
- Supported servers by proactively checking on tables and retrieving items to enhance guest experience.
- Monitored dining room readiness, confirming clean menus, organized host stand, and proper seating setup.
- Adjusted table arrangements for large parties, ensuring optimal seating and comfort for all guests. and chairs for large parties.
Busser
4 Months- Collaborated with busers and servers to enhance overall service speed.
- Supported host and server teams with fast table preparation and cleanup.
- Cleared and reset tables to support smooth dining room turnover.
- Refilled water, silverware, and condiments to maintain guest readiness.
- Maintained clean dining areas, including floors, chairs, and service stations.
- Executed responsibilities and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Built strong relationships with managers and team members to foster a supportive and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
High School Diploma
Associate of Arts - Business Administration And Management
- Relevant Coursework: [Business Management][Business Principles] & [Economics]
Skills
Cash and POS handling experience
Inventory management
Guest relations management
Fast-paced adaptability
Time management
Teamwork & collaboration
Reliability and punctuality
Multitasking
Safety awareness
Positive attitude & great customer service
Interpersonal skills
Fast learner
Timeline
Bobarista
Noodles @ Boba Tea House
07.2024 - CurrentRead More
Head Hostess
JJ's Taco Shop
01.2024 - 06.2024Read More
Busser
Martha's Mexican Cocina!
05.2022 - 09.2022Read More
Tarrant County College
Associate of Arts from Business Administration And Management
Read More
Texas Connections Academy
High School Diploma
Read More