Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Alyssa Miller

Milwaukee,WI

Summary

Resourceful Admissions Coordinator known for high productivity and efficient task completion. Possess specialized skills in student recruitment strategies, application processing, and data management. Excel in communication, problem-solving, and time management which ensure seamless admissions processes and positive applicant experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Admissions Coordinator

SouthPointe Care and Rehab Center
07.2023 - Current
  • Reading incoming referrals, Starting insurance authorizations, Collecting demographics from residents, Covering reception when needed and making the schedule, Scheduling transportation for residents appointments, Assisting with the needs of the administration and HR such as helping with payroll

Pre Service Specialist

Aurora Health Care-New Berlin, WI
10.2019 - 07.2023
  • Schedule appointments for mammograms, ultrasounds, and CAT scans in a high volume call center environment, Assist with other departments scheduling as needed, Confirm, change, and cancel schedules, Maintain an average of 60-80 calls per shift, Confirm patient demographics and insurance in EPIC, change as needed, Assist with insurance authorizations when needed

Sales Associate

Target Optical/Luxottica Retail
11.2018 - 12.2019
  • Scheduled and confirmed eye exam appointments, Answered inbound calls and assisted customers with product and appointment requests, Contacted insurance companies to get benefit information for patients, Pretested patients prior to seeing doctor, Assisted customers with product selection and pricing

Pharmacy Technician

Walmart-West Allis, WI
01.2018 - 11.2018
  • Entered customer demographic, insurance, and prescription information into system, Contacted insurance companies to get prior authorizations, Input, filled, and bagged prescriptions, Maintained and communicated inventory levels, Provide customer service over telephone and in-person

Sales Associate

Bath & Body Works-Greendale, WI
10.2017 - 01.2018
  • Assisted customers on sales floor and at cash register, Completed new floor sets to corporate standards, Stocked shelves and maintained inventory levels

Education

None - Business

Milwaukee Area Technical College
Milwaukee, WI
10.2024

High school diploma -

Greenfield High School
Greenfield, WI
06.2016

Skills

  • Front Desk
  • EMR Systems
  • Billing
  • Medical Records
  • Medical terminology
  • Customer Service Skills
  • Insurance Verification
  • Epic
  • HIPAA
  • ICD-10

Certification

Professional In Human Resources

Assessments

  • Customer focus & orientation, Proficient, 08/01/21, Responding to customer situations with sensitivity
  • Recruiting, Proficient, 07/01/24, Managing the candidate sourcing and selection process
  • Office manager, Proficient, 06/01/23, Scheduling and budgeting
  • Supervisory skills: Motivating & assessing employees, Proficient, 07/01/24, Motivating others to achieve objectives and identifying improvements or corrective actions

Personal Information

Relocation: Anywhere

Timeline

Admissions Coordinator

SouthPointe Care and Rehab Center
07.2023 - Current

Pre Service Specialist

Aurora Health Care-New Berlin, WI
10.2019 - 07.2023

Sales Associate

Target Optical/Luxottica Retail
11.2018 - 12.2019

Pharmacy Technician

Walmart-West Allis, WI
01.2018 - 11.2018

Sales Associate

Bath & Body Works-Greendale, WI
10.2017 - 01.2018

None - Business

Milwaukee Area Technical College

High school diploma -

Greenfield High School
Alyssa Miller