Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Miller

Bunker Hill,IL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience

Work History

Patient Registration Representative

Macoupin Family Practice
Gillespie, Illinois
03.2025 - 01.2026
  • Registered patients by accurately entering personal and insurance information.
  • Managed patient records using electronic health record systems efficiently.
  • Scheduled appointments and coordinated with medical staff for patient needs.
  • Collaborated with team members to improve registration workflows and processes.

Patient Registration Clerk

SIHF Healthcare
Alton, USA
08.2018 - 03.2025
  • Use Athena to schedule appointments.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.

Cashier/Customer Service

Short Stop
Bunker Hill, USA
01.2016 - 01.2018
  • Trained new employees
  • Supervise shift
  • Balance shift registers
  • Complete lottery sales reports

Bartender/Waitress/Hostess

Evandes Boatel
Naples, USA
01.2015 - 01.2016
  • Customer seating arrangement
  • Cash register transactions
  • Multitask to provide quality service

Bartender/Waitress

104 Bar & Grill
Meredosia, USA
01.2014 - 01.2016
  • Inventory and stock supplies
  • Attentive customer service
  • Cash register transactions

Education

High school or equivalent -

Griggsville-Perry High School
Griggsville, IL

Skills

  • Customer relationship management
  • Appointment scheduling
  • Insurance verification
  • Team collaboration
  • Problem solving
  • Payment processing
  • Cash register operation

Timeline

Patient Registration Representative

Macoupin Family Practice
03.2025 - 01.2026

Patient Registration Clerk

SIHF Healthcare
08.2018 - 03.2025

Cashier/Customer Service

Short Stop
01.2016 - 01.2018

Bartender/Waitress/Hostess

Evandes Boatel
01.2015 - 01.2016

Bartender/Waitress

104 Bar & Grill
01.2014 - 01.2016

High school or equivalent -

Griggsville-Perry High School
Alyssa Miller