Kajal Patel
Wilmington,NC
Summary
Results driven and highly organized Healthcare Administrative Coordinator with proven expertise in streamlining healthcare operations, enhancing patient services, and ensuring compliance with regulatory standards. Adept at supporting clinical and administrative teams through effective coordination, communication, and problem solving. Committed to delivering high quality support that improves organizational efficiency and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive Assistant
Access to the Family and Hope Center Family Practice
12.2023 - Current
- Scheduled patient appointments and confirmed insurance coverage to ensure smooth visit flow.
- Maintained and updated electronic health records (EHR) with accuracy and attention to detail.
- Responded to patient inquiries and supported front office documentation tasks.
- Assisted in ensuring compliance with HIPAA regulations and internal policy standards.
Administrative Assistant
Carolinas Dentist
08.2023 - 12.2023
- Managed daily front desk operations, including patient check-in, appointment coordination, and follow-up scheduling.
- Delivered excellent patient service, addressing questions and resolving administrative issues promptly.
- Collaborated with clinical staff to streamline patient intake and workflow efficiency.
Client Coordinator
Maxim Healthcare Services
05.2023 - 08.2023
- Acted as the main liaison between clients and care teams, coordinating services and ensuring satisfaction.
- Scheduled appointments, managed follow-ups, and maintained accurate client documentation.
- Resolved client issues quickly while ensuring compliance with confidentiality policies.
Education
Master - Healthcare Administration
University of North Carolina at Wilmington
Wilmington, NC05.2025
Bachelor of Science - Public Health
University of North Carolina at Wilmington
Wilmington, NC05.2022
Skills
- Healthcare Administration & Operations
- EHR Management
- HIPAA Compliance & Patient Privacy
- Insurance Verification Claims Processing
- Medical Billing & Coding Basics
- Data Entry & Healthcare Analytics
- Microsoft Office Suite
- Healthcare Software
- Communication
- Patient Relations
- Document handling
- Scheduling
- Travel administration
- Meeting planning
Certification
- Certified Healthcare Administrative Professional (CHAP), 05/25
- HIPAA Compliance Training Certification
Skills
Healthcare Administration & Operations, EHR Management, HIPAA Compliance & Patient Privacy, Insurance Verification Claims Processing, Medical Billing & Coding Basics, Data Entry & Healthcare Analytics, Microsoft Office Suite Healthcare Software, Communication & Patient Relations
Timeline
Executive Assistant
Access to the Family and Hope Center Family Practice
12.2023 - Current
Administrative Assistant
Carolinas Dentist
08.2023 - 12.2023
Client Coordinator
Maxim Healthcare Services
05.2023 - 08.2023
Bachelor of Science - Public Health
University of North Carolina at Wilmington
Master - Healthcare Administration
University of North Carolina at Wilmington
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