Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alyssa Muller

San Diego,CA

Summary

Motivated and adaptable Journalism and Media Studies student with an emphasis in Advertising at San Diego State University. Experienced in digital marketing, social media management, customer service, hospitality, and business development. Proven leader with a background in coaching, advertising strategy, and fast-paced customer-facing environments. Passionate about building relationships, creating engaging content, and delivering exceptional service through creativity, professionalism, and a strong work ethic.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

California Pizza Kitchen
02.2026 - Current
  • Greet and seat guests while providing exceptional customer service in a fast-paced restaurant.
  • Coordinate reservations, waitlists, take-out, and catering orders while maintaining accuracy.
  • Support servers by greeting tables, taking orders, and running food during peak service.
  • Train new host staff on company procedures and guest service standards.
  • Maintain food safety, cleanliness, and efficient front-of-house operations.

Swim Instructor

Main Street Swim School
09.2025 - 01.2026
  • Instructed swimmers of all ages and skill levels.
  • Developed engaging lesson plans tailored to individual needs.
  • Monitored pool safety and maintained a positive learning environment.
  • Mentored new instructors and evaluated student progress.

Restaurant Hostess

The Fourth Bore Taproom and Grill
02.2023 - 08.2025
  • Managed reservations and guest seating during high-volume service.
  • Assisted servers by communicating guest requests and supporting daily operations.
  • Worked collaboratively with staff to deliver an exceptional dining experience.
  • Adapted quickly during peak service while maintaining professionalism.

Tennis Instructor

City of Orinda Parks & Recreation
05.2023 - 07.2025

• Managed reservations and guest seating during high-volume service.

• Assisted servers by communicating guest requests and supporting daily operations.

• Worked collaboratively with staff to deliver an exceptional dining experience.

• Adapted quickly during peak service while maintaining professionalism.

Swim Supervisor

Swim Mobile
06.2022 - 08.2022
  • Supervised daily pool operations and ensured safety compliance.
  • Trained and mentored junior staff.
  • Coordinated schedules to maximize program efficiency.

Swim Instructor

Sherman Swim School
07.2021 - 06.2022
  • Taught swimming lessons to students of all ages.
  • Collaborated with instructors to provide a positive learning environment.
  • Developed personalized lesson plans to improve student performance.

Education

Bachelor of Arts - Journalism Media Studies, Emphasis in Advertising

San Diego State University
San Diego, CA
05-2028

Skills

  • Customer Service & Hospitality
  • Leadership & Team Collaboration
  • Communication & Relationship Building
  • Sales & Upselling
  • Social Media Management
  • Digital Marketing
  • Advertising Strategy & Market Research
  • Content Creation
  • Adobe Photoshop
  • Video Editing
  • HubSpot CRM
  • Microsoft Office
  • American Sign Language (Basic)

Accomplishments

  • Varsity Girls Tennis Captain & Varsity Boys Tennis Team Manager
  • Diablo Valley Assistance League Volunteer
  • American Sign Language Club

Timeline

Restaurant Hostess

California Pizza Kitchen
02.2026 - Current

Swim Instructor

Main Street Swim School
09.2025 - 01.2026

Tennis Instructor

City of Orinda Parks & Recreation
05.2023 - 07.2025

Restaurant Hostess

The Fourth Bore Taproom and Grill
02.2023 - 08.2025

Swim Supervisor

Swim Mobile
06.2022 - 08.2022

Swim Instructor

Sherman Swim School
07.2021 - 06.2022

Bachelor of Arts - Journalism Media Studies, Emphasis in Advertising

San Diego State University