Alyssa Mullins
Dry Prong,LA
Summary
Customer-focused Front of House Team Member with 1.5 years of experience in every front area. Flexible food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales whilst maintaining proper restaurant operations.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Outlaws BBQ
Pineville, LA
01.2023 - Current
- Maintained a professional attitude while working under pressure during peak hours.
- Answered phone calls, took reservations, and answered inquiries.
- Performed opening and closing duties such as counting money, organizing supplies.
- Resolved any customer complaints or issues promptly with professionalism.
- Assisted in training new team members on proper front-of-house operations.
Education
Some College (No Degree) - Psychology
Louisiana State University At Alexandria
Alexandria, LASkills
- Money Handling
- Phone Etiquette
- Professional Appearance
- Strong Work Ethic
- Building rapport
- Guest Relations
- Complaint Handling
- Order Taking
- Training and mentoring
- Trained in CPR
Accomplishments
- Citizenship Award
- Woodwind Captain in High School Marching Band
- Employee of the month (twice)
Timeline
Front of House Employee
Outlaws BBQ
01.2023 - Current
Some College (No Degree) - Psychology
Louisiana State University At Alexandria