Alyssa Newman
Orange,CA
Summary
Trustworthy and dedicated with over 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
09.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
Customer Order Specialist
Home Depot
04.2024 - 11.2024
- Contacted vendors to determine shipping dates and availability for specific items to notify customers.
- Established effective working relationships with internal employees, vendors, shipping company contacts, and customers.
- Positively engaged with customers to understand needs and responded appropriately to questions.
- Verified delivery schedules and processes.
- Monitored service after sale and implemented quick and effective problem resolutions.
Appliance Sales Associate
Home Depot
03.2022 - 04.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Processed product returns and assisted customers with other selections.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
Head Cashier
Home Depot
06.2020 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Facilitated and logged store opening, closing and shift changes.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Received and processed customer payments.
- Alleviated customer service needs with policy-appropriate solutions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
Cashier
Home Depot
04.2019 - 06.2020
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Provided friendly service and assistance to clients, promote customer loyalty, satisfaction and sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on sales software system operation.
Host
California Pizza Kitchen
11.2018 - 04.2019
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Target
08.2017 - 06.2018
- Helped customers complete purchases, locate items and join reward programs.
- Welcomed customers and helped determine their needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Reviewed new promotions and monitored price changes.
Education
Bachelor of Arts - Digital Audiences
Arizona State University
Tempe, AZ12-2025
Timeline
Customer Order Specialist
Home Depot
04.2024 - 11.2024
Barista
Starbucks
09.2022 - Current
Appliance Sales Associate
Home Depot
03.2022 - 04.2024
Head Cashier
Home Depot
06.2020 - 03.2022
Cashier
Home Depot
04.2019 - 06.2020
Host
California Pizza Kitchen
11.2018 - 04.2019
Cashier
Target
08.2017 - 06.2018
Bachelor of Arts - Digital Audiences
Arizona State University