Maintained a 95% customer satisfaction rating through personalized service
Awarded 'Employee of the Month' for excellence in upselling and promotions
Completed advanced barista training on coffee varieties and brewing methods
Implemented time-management strategies, reducing peak-hour wait times by 15%
Contributed to a 10% increase in average transaction value through upselling initiatives
Warehouse Assistant
Suquamish Seafoods
05.2021 - 04.2022
Implemented efficient packing strategies, leading to a 20% increase in productivity
Recognized for consistently exceeding daily packing quotas
Collaborated with team to improve inventory management, reducing discrepancies by 15%
Trained new hires in packing techniques, fostering a cohesive work environment
Maintained a zero-incident safety record by enforcing safety protocols
Education
Bachelor of Arts - Business Management
Washington State University
Pullman, WA
05.2027
Skills
Microsoft Office Suite
Google Chrome
TopHat
Time Management
Customer Service
Inventory Management
Safety Protocols
Event Planning
Budgeting
Soft selling
Display case merchandising
Clear communication
Hospitality service expertise
Professional demeanor
Point of sale operation
Leadership Experience
Phi Gamma Delta (FIJI), Member, Pullman, WA, 08/23, Present, Organized and participated in fraternity-led community service events, Managed chapter finances, including budgeting and expense tracking, Led recruitment initiatives and contributed to membership growth, Helped develop and enforce risk management protocols, Collaborated with officers to plan and host social and philanthropic events