Evelyn Rodriguez
Los Angeles,CA
Summary
Motivated and adaptable customer service professional with over two years of experience in fast-paced retail and food service environments. Skilled in cash handling, upselling, and creating excellent customer experiences. Adept at working collaboratively with diverse teams, mastering new skills quickly, and delivering results under pressure. Fluent in English and Spanish.
Overview
4
4
years of professional experience
Work History
Barista
It’s Boba Time
08.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Memorize recipes for specialty drinks and seasonal offerings to ensure consistency.
- Collaborate with coworkers to meet daily goals and resolve customer concerns effectively.
Sandwich Artist
Subway Restaurants
03.2023 - 08.2023
- Delivered exceptional customer service by promptly addressing inquiries and concerns.
- Completed daily opening, closing, and shift tasks in compliance with company policies.
- Maintained 100% till accuracy for every shift.
Customer Service Representative/Production Worker
Edible Arrangements
07.2022 - 03.2023
- Built strong relationships with customers to encourage repeat business.
- Successfully resolved customer complaints while maintaining a calm, professional demeanor.
- Surpassed sales goals through excellent service and attention to detail.
Crew Team Member
McDonald’s
10.2021 - 05.2022
- Provided friendly, efficient service while upholding brand standards.
- Assisted in team success by completing assigned tasks ahead of deadlines.
- Ensured a clean, organized store environment by performing routine maintenance tasks.
Education
High School Diploma -
East Los Angeles Renaissance Academy
Los Angeles, CA06.2022
East Los Angeles College
Monterey Park, CASkills
- Point of Sale (POS) Systems
- Cash Handling and Reconciliation
- Customer Service and Upselling
- Team Collaboration and Leadership
- Product Displays and Merchandising
- Friendly and outgoing
Languages
Spanish
English
Timeline
Barista
It’s Boba Time
08.2023 - Current
Sandwich Artist
Subway Restaurants
03.2023 - 08.2023
Customer Service Representative/Production Worker
Edible Arrangements
07.2022 - 03.2023
Crew Team Member
McDonald’s
10.2021 - 05.2022
East Los Angeles College
High School Diploma -
East Los Angeles Renaissance Academy
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