Alyssa Nguyen
Homestead
Summary
Impactful Sales Coach with proven track record in sales leadership and operations and strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tier 3 Sales Coach
Complete Health Advisor
2024.02 - Current
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Encouraged the adoption of new sales techniques and technologies to help team members stay ahead in a competitive market.
- Streamlined onboarding process for new hires, ensuring seamless integration into the sales team and efficient ramp-up time.
- Provided constructive criticism in ways that empowered individuals rather than discouraging them from taking risks or pursuing challenging opportunities.
Health Insurance Advisor
Complete Health Advisors
2023.09 - 2024.02
- Successfully sold 500 ACA insurance policies within a two-month period, consistently surpassing sales targets and contributing significantly to the agency's growth.
- Assisted clients in customizing ACA insurance plans to best suit their healthcare needs and financial circumstances.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Encouraged the adoption of new sales techniques and technologies to help team members stay ahead in a competitive market.
Manager
Magic Nails Corp.
2017.01 - 2023.07
- Staff Management: Recruit, train, and supervise nail technicians, estheticians, and other salon staff. Ensure that staff is knowledgeable, skilled, and providing exceptional customer service.
- Client Relations: Foster positive relationships with clients, addressing their needs and concerns, and ensuring their satisfaction with salon services.
- Inventory Management: Maintain proper inventory levels of nail care products, tools, and equipment. Place orders and monitor stock to meet demand while minimizing waste.
- Scheduling: Create and manage staff schedules to ensure adequate coverage during peak times while controlling labor costs.
Education
MBA - Criminal Justice
Florida International University
Miami, FL12.2021
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL07.2019
Skills
- Business Planning
- Account Management
- Customer Engagement
- Clientele Development
- Critical Thinking
- Client Relations
- Operations Management
- Sales Techniques
- Team Leadership
Certification
Certifications:
- Life, Health, and Variable Annuity Agent Licenses, State of Florida (215).
- Licensed in 25 states.
Timeline
Tier 3 Sales Coach
Complete Health Advisor
2024.02 - Current
Health Insurance Advisor
Complete Health Advisors
2023.09 - 2024.02
Manager
Magic Nails Corp.
2017.01 - 2023.07
MBA - Criminal Justice
Florida International University
Bachelor of Science - Criminal Justice
Florida International University
Certifications:
- Life, Health, and Variable Annuity Agent Licenses, State of Florida (215).
- Licensed in 25 states.
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