Alyssa Nicole Martin
Upsell Nation
Pickens,SC
Work Preference
Desired Job Title
Customer Service Representative
Work Type
Full TimePart TimeContract Work
Location Preference
RemoteOn-Site
Location:
Pickens, SC
Open to relocation:
Yes
Minimum Desired Compensation
$16/hr
Important To Me
Work from home optionPersonal development programsCareer advancement
9
years of professional experience
- Successfully handled customer billing questions and account concerns
- Maintained accurate customer records and data entry
- Managed multiple calls and responsibilities in fast-paced environments
- Built experience across customer service, billing, dispatch, and healthcare
- Recognized for dependable and professional customer service
- Assisted with scheduling, payments, and day-to-day business operations
Work History
Billing Department Billing / Customer Service
8 Months- Assisted customers with billing questions and account concerns
- Reviewed account information and explained charges and payments
- Provided professional customer service by phone
- Documented customer interactions accurately
- Helped resolve billing discrepancies and payment-related issues
Customer Service Representative
7 Years 2 Months- Provided front-line communication and support to customers regarding flooring services and scheduling
- Handled administrative duties such as call management, invoicing, and order tracking
- Managed incoming service requests and followed up with clients to ensure satisfaction
- Maintained confidentiality and professionalism in a family-operated business environment
Non-Emergent Dispatcher (Temporary Contract)
- Answered non-emergency calls and coordinated responses for university safety services
- Maintained accurate logs and dispatched information to officers as needed
- Supported emergency services personnel with clerical assistance and radio monitoring
- 6-week maternity leave fill-in
Education
High School Diploma
Class of 2017
Skills
Customer Service
Dispatching & Communication
Office & Clerical Support
Microsoft Office (Word
Excel
Outlook)
Time Management
Core Skills & StrengthsMicrosoft ExcelMicrosoft WordMicrosoft TeamsData EntryCustomer ServiceBilling & Payment ProcessingPhone & Email CommunicationAdministrative SupportScheduling & CoordinationProblem SolvingConflict ResolutionAttention to DetailOrganization & Time ManagementMultitaskingWorking in Fast-Paced Environments
Conflict Resolution
Team Collaboration
Timeline
Billing Department Billing / Customer Service
Upsell Nation
11.2025 - 07.2026Read More
Non-Emergent Dispatcher (Temporary Contract)
Clemson University Police Department
01.2023 - 01.2023Read More
Customer Service Representative
Foothills Floor-Sanding
01.2018 - 03.2025Read More
Pendleton High School
High School Diploma
Read More