Alyssa Olson
Lodi,NJ
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Alleva Construction
Hackensack, NJ
05.2025 - Current
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Developed strong relationships with vendors to negotiate favorable terms for office supplies procurement resulting in cost savings of XX%
Bottle Service Waitress
Bottagra
Hawthorne, NJ
02.2023 - Current
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction
Bottle Service Waitress
Madd Hatter
Hoboken, NJ
11.2019 - 12.2022
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Processed orders and facilitated customer payments using POS system.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Biller
World Subaru
Tinton Falls, NJ
11.2018 - 12.2021
- Executed billing tasks and recorded information in company databases.
- Followed up with appropriate parties to obtain prompt payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Worked with multiple departments to check proper billing information.
- Monitored customer accounts to identify and rectify billing issues.
Education
Upper secondary education - undefined
Bachelor's degree - undefined
Associate Of Business Administration - Business Administration And Management
Berkeley College
Little Falls, NJ05.2022
Timeline
Administrative Assistant
Alleva Construction
05.2025 - Current
Bottle Service Waitress
Bottagra
02.2023 - Current
Bottle Service Waitress
Madd Hatter
11.2019 - 12.2022
Biller
World Subaru
11.2018 - 12.2021
Upper secondary education - undefined
Bachelor's degree - undefined
Associate Of Business Administration - Business Administration And Management
Berkeley College