Alyssa Olson
Sioux Falls,SD
Summary
Results-driven funding coordinator with over 12 years of experience in financial services. Skilled in team collaboration and training, contributing to high customer satisfaction and efficient funding operations. Looking to leverage problem-solving abilities to drive organizational success.
Overview
13
13
years of professional experience
Work History
Lead Trust Funding Coordinator / Asst Trust Office
PenChecks Trust
Sioux Falls, South Dakota
02.2020 - Current
- Complete daily funding duties accurately and efficiently.
- I train new employees and attend daily meetings.
- I assist with the South Dakota Division of banking for the accounts review and NRURB audit.
- Contribute innovative ideas and solutions to enhance team performance and outcomes.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Work successfully with multiple departments to accomplish goals and address issues related to our products and services.
Great Western Bank
Online Accounts Specialist
Sioux Falls, South Dakota
11.2013 - 02.2020
- Presented credit card products to potential customers, resulting in successful sales over the phone.
- Engaged clients over the phone to sell credit cards through clear communication.
- Assisted customers in completing credit card applications and documentation.
- Collaborated with team members to meet sales targets and enhance overall performance.
Education
High School Diploma -
Washington High School
05-2008
South Dakota State University
Brookings, SDSkills
- Funding coordination
- Account reconciliation
- Client relationship management
- Team performance enhancement
- Conflict resolution
- Employee training
- Attention to detail
- Time management
Timeline
Lead Trust Funding Coordinator / Asst Trust Office
PenChecks Trust
02.2020 - Current
Great Western Bank
Online Accounts Specialist
11.2013 - 02.2020
High School Diploma -
Washington High School
South Dakota State University