Professional Summary
Overview
Work History
Education
Skills
Timeline

Alyssa Olveda

Starbucks
ROUND ROCK,Texas
5
years of professional experience

Service-oriented hospitality professional with 7 years of experience in fast-paced, high-volume environments. Skilled in customer service, communication, teamwork, and staying composed under pressure. Passionate about hospitality and travel, with a strong commitment to creating safe, comfortable, and positive experiences for every guest.

Work History

Barista/Barista Trainer

2 Years 2 Months
Starbucks | 08.2024 - Current
  • Delivered friendly customer service, resolved order issues, and supported positive store experience.
  • Coordinated with shift partners to prioritize tasks, maintain workflow, and reduce wait times.
  • Operated point-of-sale system, processed payments, and balanced transactions with accuracy.
  • Maintained clean workstations, sanitized equipment, and followed food safety procedures.

Barista/Cashier

7 Months
Wicked Voodoo Espresso | 01.2024 - 08.2024
  • Prepared espresso drinks and specialty beverages while maintaining consistent quality and presentation standards.
  • Operated POS system to process cash, card, and mobile payments accurately.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Greeted guests, answered menu questions, and handled orders with fast, friendly service.

Cashier/Tools and Hardware Sales Associate

1 Year 7 Months
Lowes Home Improvment | 04.2022 - 11.2023
  • Processed customer purchases accurately at register and self-checkout.
  • Handled returns, exchanges, and price adjustments according to store policy.
  • Assisted customers with product selection, application guidance, and project-based hardware solutions.
  • Follow and assist in strict operational, training, and Personal Protective Equipment (PPE) Guidelines.

Education

No Degree - Business

Arizona State University | Tempe, AZ

High School Diploma

Davenport High School | San Antonio, TX | 05-2022

Skills

Client Relations
Safety procedures/standards
Team collaboration
Strong work ethic
Attention to detail
Reliability and punctuality

Timeline

Barista/Barista Trainer

Starbucks
08.2024 - CurrentRead More

Barista/Cashier

Wicked Voodoo Espresso
01.2024 - 08.2024Read More

Cashier/Tools and Hardware Sales Associate

Lowes Home Improvment
04.2022 - 11.2023Read More

Arizona State University

No Degree from Business
Read More

Davenport High School

High School Diploma
Read More
Alyssa Olveda