Alyssa Ortiz
Clovis,CA
Summary
Proven track record of enhancing customer satisfaction and sales at Ford, leveraging strong multitasking abilities and in-depth liquor knowledge. Excelled in fast-paced environments, consistently meeting performance targets. Demonstrated reliability and exceptional customer service skills, significantly boosting repeat business and reducing cash discrepancies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Mimis
Fresno
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Salesperson
Ford
Selma, CA
07.2023 - 07.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Assistant Manager
Boot Barn
Selma, CA
09.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Packer
Amazon
Visalia, CA
10.2021 - 08.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Sales Associate
Lowes
Visalia, CA
03.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Degree In Nursing -
San Joaquin Valley College
Visalia, CALVN RN -
Gurnick Academy of Medical Arts
FresnoSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
CPR
Security License
Languages
English
Native or Bilingual
Spanish
Full Professional
Russian
Professional Working
German
Limited Working
Armenian
Elementary
Timeline
Bartender
Mimis
02.2024 - Current
Salesperson
Ford
07.2023 - 07.2023
Assistant Manager
Boot Barn
09.2022 - 02.2023
Packer
Amazon
10.2021 - 08.2022
Sales Associate
Lowes
03.2021 - 10.2021
Associate Degree In Nursing -
San Joaquin Valley College
LVN RN -
Gurnick Academy of Medical Arts