Alyssa Otto
Las Vegas
Summary
Detail-oriented Practicum Student with strong skills in patient care, documentation, and communication. Demonstrates ability to enhance operations through effective teamwork and adaptability in fast-paced settings. Proficient in Microsoft Office and Google Suite, ready to utilize academic knowledge into practical applications.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Private Employer
11.2024 - Current
- Collaborated with healthcare professionals to deliver tailored care plans that addressed client needs.
- Assisted clients in mobility and transportation to appointments or events.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Facilitated mobility and independence for disabled individuals while monitoring safety to prevent accidents.
- Provided companionship and emotional support, improving overall client well-being and quality of life.
Maintenance/Bakery/Front End Employee
Costco Wholesale
10.2021 - 11.2024
- Resolved customer complaints with professionalism and empathy, ensuring positive experiences.
- Maintained work environment emphasizing integrity and quality, promoting learning, open communication, and teamwork.
Chef's Assistant
Red Dog Media
08.2019 - 04.2021
- Organized prep list and coordinated work to ensure readiness for fast-paced banquet cooking operations.
- Communicated with kitchen staff and clients about order specifications, allergies, and dietary restrictions to ensure compliance with dietary needs.
- Assisted chefs in preparing and organizing ingredients for daily menu items.
- Maintained cleanliness and organization of kitchen tools and workstations.
- Supported kitchen staff by restocking supplies and managing inventory levels.
Education
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Online08-2027
Bachelor of Science - Psychology
Eastern Kentucky University
Online05-2021
Skills
- Crisis intervention
- Counseling techniques
- Intake assessments
- Treatment plans
- Suicide prevention
- DSM-5 Usage
- Intervention planning
- Multicultural competence
- Active Listening
- Ethical Judgment
- Empathy
Certification
- Psychological First Aide Certificate
- QPR Gatekeeper Certificate
- ACA Member
Timeline
Personal Care Aide
Private Employer
11.2024 - Current
Maintenance/Bakery/Front End Employee
Costco Wholesale
10.2021 - 11.2024
Chef's Assistant
Red Dog Media
08.2019 - 04.2021
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Bachelor of Science - Psychology
Eastern Kentucky University