Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hilda Ramos

Avon Park,FL

Summary

Personal Care Assistant dedicated to delivering compassionate support and assistance with daily living activities. Expertise in medication management and client evaluation ensure adherence to best practices. Committed to building trusting relationships with clients and families to enhance overall care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Care Aide

Comfort Keepers
Sebring, FL
12.2024 - 03.2026
  • Successfully provided personalized assistance to clients with a variety of needs, including personal hygiene, medication reminders, meal preparation and light housekeeping.
  • Developed strong communication and interpersonal skills to build trusting relationships with clients, families and medical staff.
  • Delivered quality care to elderly clients in accordance with best practices and care plan.

Client Relations Specialist

Vanguard Financial Group
Charlotte, NC
12.2021 - 06.2023
  • Respond professionally to a high volume of incoming calls related to financial accounts.
  • Assist clients with establishing Living Trusts, Estate and Individual Brokerage Retirement accounts.
  • Assist clients with monetary transactions including mutual funds, stocks and bonds.
  • Assist clients with account management, website navigation and clerical changes to their brokerage accounts.

Administrative Assistant

Developmental Disabilities Institute
Smithtown, NY
06.2013 - 04.2020
  • Supervised, trained, and evaluated staff performance to maintain high service standards.
  • Coordinated daily schedules for staff and program participants, optimizing resource allocation.
  • Assisted Day Habilitation Program Manager in managing daily operations, ensuring program effectiveness.
  • Performed data entry in billing system to facilitate fee processing.

Education

Associate of Applied Science - Accounting

State University of New York at Brentwood
Selden, NY
04-2000

Skills

  • Personal care and support
  • Medication management
  • Client assessment
  • Crisis intervention
  • Meal planning
  • Light housekeeping duties

Languages

Spanish
Professional

Certification

  • CPR Certified

Timeline

Personal Care Aide

Comfort Keepers
12.2024 - 03.2026

Client Relations Specialist

Vanguard Financial Group
12.2021 - 06.2023

Administrative Assistant

Developmental Disabilities Institute
06.2013 - 04.2020

Associate of Applied Science - Accounting

State University of New York at Brentwood
Hilda Ramos