Naomi Harris
Niagara Falls,NIAGARA FALLS
Summary
Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Compassionate Personal Care Aide known for ability to efficiently complete tasks while maintaining high standards of care. Specialize in providing support with daily living activities, managing medication schedules, and ensuring safety and comfort for clients. Excel in communication, empathy, and patience, utilizing these soft skills to connect with clients and provide personalized care. Adapt quickly to new environments and client needs, prioritizing well-being and respect in all interactions.
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across several years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Care Aide
First Light Home Care
Buffalo, NY
06.2024 - Current
- Supervised medication administration, personal hygiene and other activities of daily living.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Contributed to case reviews of client status and progress.
- Ambulated individuals around home, public and medical locations.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Drove clients to doctors' appointments and social outings.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Developed individualized care plans for each client based on needs assessment.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Tracked and reported clients' progress based on observations and conversations.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients get in and out of beds and wheelchairs.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Monitored health and well-being of clients and reported significant health changes.
- Consulted with client care team to continually update care plans.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Participated in team meetings to discuss client progress and plan for future goals and objectives related to care needs.
- Built strong and trusting rapport with clients and loved ones.
- Educated families on proper techniques for caring for elderly loved ones.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Transported clients to doctor appointments or other outings in a timely manner.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Laundered clothing and bedding to prevent infection.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Answered questions from family members regarding care plans for the client.
- Followed safe lifting and transferring techniques to transport residents.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided companionship by engaging in conversation with the client about current events or topics of interest.
- Organized oral medications for clients following dosage and schedule requirements.
- Supported bathing, dressing and personal care needs.
- Maintained detailed records of services performed on clients.
- Improved patient outlook and daily living through compassionate care.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Organized and maintained supplies in the home environment to ensure client safety.
- Accompanied clients on errands such as grocery shopping or going to the post office.
- Assisted clients with maintaining good personal hygiene.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Provided ongoing compassionate patient care for each client.
- Followed care plan and directions to administer medications.
- Recorded client status progress and challenges in logbooks and reports.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Performed basic first aid procedures if necessary due to injury or illness.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Ensured that all safety measures were followed within the home environment at all times.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Assisted patients with daily personal hygiene.
- Encouraged clients to participate in recreational activities such as reading books or playing board games.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Transported patients to medical, dental and personal care appointments.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assisted with meal planning to meet nutritional plans.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
Personal Care Aide
Health Force
Niagara Falls, NY
06.2023 - Current
- Ambulated individuals around home, public and medical locations.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Patient Care Assistant
Memorial Medical Center
Niagara Falls, NY
11.2023 - 12.2024
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Facilitated communication between patients, families and healthcare providers.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
CNA
North gate Healthcare Facility
North Tonawanda, New York
10.2023 - 04.2024
- Supplied, collected and emptied patient bedpans on frequent basis.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Personal Caregiver
Aftercare Nursing Services
Niagara Falls, Ny
12.2019 - 05.2022
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
- Provided patients with transportation to and from doctor appointments.
Server Assistant
Double Tree Hotel By Hilton
Niagara Falls, NY
02.2016 - 06.2020
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Inspected restaurant equipment regularly for maintenance issues or malfunctions.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Supported serving staff in delivering accurate and well-presented food orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured that all utensils were sanitized properly before use.
- Pushed wheeled carts to sort items at ware wash area.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Banquet Server
Pharrell Group
Buffalo , NY
05.2017 - 12.2019
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Totaled checks and used cash register to accept payment for services.
- Replenished buffet lines with fresh foods as needed.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Greeted guests upon arrival and provided assistance throughout the event.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Cleared away used plates and utensils following end of meal service.
- Communicated with chefs regarding any special requests from guests.
- Changed table settings between courses as necessary.
- Presented meal options to help patrons select food and beverages.
- Noted timing of meal progression, keeping kitchen staff informed.
- Used clear communication to relay food and drink orders to kitchen staff.
- Responded promptly and courteously to guest inquiries and complaints.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Ensured that all dishes were served at the correct temperature.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
- Provided refills on drinks as requested by customers.
Crew Member
Five Guys
Niagara Falls, NY
06.2017 - 11.2019
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Presented orders to guests within anticipated service times.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Personal Caregiver
Venture Forthe
Niagara Falls, NY
11.2014 - 06.2019
- Helped clients maintain a safe environment by adhering to safety procedures and protocols.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored health and well-being of clients and reported significant health changes.
- Supported bathing, dressing and personal care needs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2019
Skills
- Client documentation
- Client safety and first aid
- First aid and safety
- Compassionate client care
- Fall prevention
- Grooming assistance
- Disability support
- Shopping and errands
- Health and dignity assurance
- Light housekeeping
- Appointment management
- Companionship
- Client companionship
- Nutrition monitoring
- Quality program protocols
- Housekeeping tasks
- Mobility assistance
- Compassionate caregiving
- State regulations
- Dementia care
- Personal hygiene support
- Behavioral management
- Patient care
- Emotional support
- Meal preparation
- Personal hygiene
- Patient assistance
- Progress documentation
- Physical mobility assistance
- Behavior redirection
- Adaptable approach
- Alzheimer's care
- Medication administration
- Care plan assessment
- Healthcare coordination
- Vital signs monitoring
- Care plan management
- Medication organization
- Patient awareness
- Clinical quality program standards
- Transportation assistance
- Cooking and meal preparation
- ADL support
- Toileting assistance
- Client transportation
- Community activities
- CPR/First aid certified
- Adult CPR
- Child's CPR certified
- CPR trained
- Child and infant CPR
- Infant CPR certified
- Injury prevention
- Feedback delivery
- Choking relief
- Safety protocols
- First aid and CPR
Languages
English
Professional
Certification
- CNA
- PCA
Timeline
Personal Care Aide
First Light Home Care
06.2024 - Current
Patient Care Assistant
Memorial Medical Center
11.2023 - 12.2024
CNA
North gate Healthcare Facility
10.2023 - 04.2024
Personal Care Aide
Health Force
06.2023 - Current
Personal Caregiver
Aftercare Nursing Services
12.2019 - 05.2022
Crew Member
Five Guys
06.2017 - 11.2019
Banquet Server
Pharrell Group
05.2017 - 12.2019
Server Assistant
Double Tree Hotel By Hilton
02.2016 - 06.2020
Personal Caregiver
Venture Forthe
11.2014 - 06.2019
High School Diploma -
Penn Foster Career School