Alyssa Ozuna
San Antonio
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Automotive Sales Representative
El Toro Auto Group
07.2022 - Current
- Collaborated with customers to understand their vehicle needs and preferences
- Conducted test drives and provided detailed information on vehicle features and specifications
- Assisted customers with financing options and paperwork
- Built and maintained relationships with clients to encourage repeat business and referrals
- Participated in sales training and development programs to enhance product knowledge and selling skills
- Addressed customer inquiries and concerns in a timely and professional manner
- Processed orders, returns, and exchanges accurately
- Handled customer complaints and resolved issues to ensure customer satisfaction
- Provided product recommendations and information to assist customers with their purchasing decisions
- Maintained a positive and friendly attitude to create a welcoming and helpful environment for customers
Skills
- Strong communication and interpersonal skills
- Proficient in sales techniques and customer relationship management
- Strong attention to detail and organizational skills
- Ability to work effectively in a fast-paced and dynamic environment
- Knowledge of automotive industry and sales techniques
- Excellent customer service skills
Timeline
Automotive Sales Representative
El Toro Auto Group
07.2022 - Current