Alyssa Pannell
Rienzi,MS
Summary
Proven Operations Manager with a track record of enhancing customer satisfaction and streamlining supply chain operations at Destin Jeep Rentals. Demonstrates exceptional time management and advanced planning skills, ensuring timely delivery of services. Known for dependability and the ability to resolve issues swiftly, leading to significant performance improvements.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Spark
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver
DoorDash
10.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Parts Advisor
Nissan of Corinth
Corinth, MS
11.2021 - 03.2024
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Personal Shopper
Walmart
Corinth, MS
03.2021 - 11.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Operations Manager
Destin Jeep Rentals
05.2018 - 10.2018
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Associate Degree In Nursing - Nursing
Northeast Mississippi Community College
Booneville, MSSkills
- Dependable and reliable
- Time management skills
- Loading and unloading
- GPS and route planning
- Order picking and processing
- Advanced planning
Timeline
Delivery Driver
Spark
03.2024 - Current
Parts Advisor
Nissan of Corinth
11.2021 - 03.2024
Personal Shopper
Walmart
03.2021 - 11.2021
Delivery Driver
DoorDash
10.2020 - Current
Operations Manager
Destin Jeep Rentals
05.2018 - 10.2018
Associate Degree In Nursing - Nursing
Northeast Mississippi Community College