Alyssa Papin-Tarquini
Trenton,NJ
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in the home care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Education Outreach Coordinator
Angela's Angels Home Health Agency
2014.07 - 2022.12
- Partnered with staff to expand access to social and community services.
- Coordinated with community for successful implementation of social and community service initiatives.
- Communicated with groups and individuals of diverse ages, interests and perspectives using appropriate language and hands-on and online skills.
- Collaborated with community members to develop and implement service initiatives.
- Implemented strategies to increase public awareness of social and community service programs.
- Reach out to new and potential clients to provide information about services provided by the agency
- Cultivated relationships with clients and staff in support of excellent service/work culture
- Established and maintained relationships with key clients/staff.
Education
High School Diploma -
Hackensack High School
06.2015
Skills
- Decision-making
- Active Listening
- Understanding Customer Needs
- Customer Relations
- Problem-Solving
- Cooperative and Team-Oriented
- Ability to Work Under Pressure
- Emotional Intelligence
- Decision-Making
- Creative Thinking
- Respectful Communication
- Professional Relationships
- Cross-Cultural Understanding
Languages
Japanese
Elementary
Timeline
Education Outreach Coordinator
Angela's Angels Home Health Agency
2014.07 - 2022.12
High School Diploma -
Hackensack High School
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