Alyssa Peasha
Fitchburg,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an AR Collections position with Sevita Health. Recent CPC/ Medical Billing and Coding Professional ready to help team achieve company goals. With a background as a Server in a fast paced national Restaurant, a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Neighborhood Bar + Grill
08.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
CPC/ Medical Billing And Coding Certificate -
Mount Wachusetts Community College
High School Diploma -
Fitchburg High School
Fitchburg, MA06.2017
Skills
- Medical terminology knowledge
- Conflict Resolution
- Prioritization
- Building rapport
- Customer Service
- Problem-solving abilities
- Follow-up skills
- Microsoft Office Suite
- Payment Processing
- Active Listening
- Quality Assurance Controls
Timeline
Server
Applebee's Neighborhood Bar + Grill
08.2018 - Current
CPC/ Medical Billing And Coding Certificate -
Mount Wachusetts Community College
High School Diploma -
Fitchburg High School
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