Alyssa Pepe
Branford,CT
Summary
Creative professional with extensive experience in managing diverse hair styling needs. Proficient in current styles, hair care products, and industry trends. Strong relationship-building skills enhance understanding of unique client preferences. Previous work history demonstrates a positive impact on customer satisfaction and retention through positive service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant
Tatjanas, The Intimate Salon
Branford, Connecticut
03.2025 - Current
- Ensured cleanliness and organization of salon equipment and workstations.
- Greeted clients, managed appointment scheduling, and maintained an inviting atmosphere.
- Supported hair treatments and styling sessions as needed to enhance client experience.
- Accurately processed cash transactions and payments at front desk.
- Collaborated with Tatjana to streamline daily operations in the salon.
- Sanitized tools and adhered to safety standards for a clean and safe environment.
- Maintained salon cleanliness through sweeping, surface wiping, and supply organization.
- Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
- Shampooed, conditioned and rinsed clients' hair.
- Scheduled appointments for customers using internal software system.
- Ensured all tools were properly sanitized before use on each client.
- Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Cosmetologist
Sports Clips
Branford, Connecticut
01.2024 - 03.2025
- Provided hair cutting and styling services to diverse clientele.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on proper hair care and maintenance techniques.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Ensured proper sanitation practices were followed at all times.
- Assisted reception desk by managing phone calls and processing payments.
- Created customized hair styles according to client's preferences and facial features.
- Kept notes listing preferences and services provided to clients for quick reference.
Beauty Advisor
Macys
Milford, Connecticut
10.2023 - 01.2024
- Assisted customers in selecting beauty products tailored to their needs.
- Maintained product displays to ensure a visually appealing shopping experience.
- Organized stockroom inventory to facilitate efficient product retrieval and restocking.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Finalized purchases and processed payments.
- Ensured that all displays were neat and organized at all times.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Upsold additional beauty items when appropriate to increase sales revenue.
Beauty Advisor
Ulta
North Haven, Connecticut
01.2022 - 10.2023
- Assisted customers in selecting products based on their beauty needs.
- Maintained store appearance by organizing displays and restocking shelves.
- Educated customers about product features and benefits during consultations.
- Managed inventory levels by tracking product availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
Beauty Advisor
Ulta
Old Saybrook, Connecticut
08.2021 - 01.2022
- Guided customers in selecting products tailored to beauty needs through personalized consultations.
- Organized displays and restocked shelves to maintain store appearance.
- Educated customers on product features and benefits.
- Prepared merchandise for purchase.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Cosmetologist/Hairdresser - Cosmetology
TIGI
Guilford, CT05-2022
Personal Education
Skills
- Cash handling
- Hair treatment assistance
- Customer education
- Chemical application
- Social media promotion
- Hair styling techniques
- Creative coloring
- Foils and balayage
- Color correction
- Continuing education
- Styling advice
- Salon maintenance
- Women & Men Haircuts
- Client relationship management
- Product knowledge
- Effective communication
- Balayage technique
- Cleaning and sanitizing
Certification
- Cosmetology/ Hairdresser
References
References available upon request.
Timeline
Assistant
Tatjanas, The Intimate Salon
03.2025 - Current
Cosmetologist
Sports Clips
01.2024 - 03.2025
Beauty Advisor
Macys
10.2023 - 01.2024
Beauty Advisor
Ulta
01.2022 - 10.2023
Beauty Advisor
Ulta
08.2021 - 01.2022
Cosmetologist/Hairdresser - Cosmetology
TIGI
Personal Education