Alyssa Perez
Grand Prairie,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Team Sales Lead
Rally House
Mansfield, TX
05.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Greeted customers and provided product advice to increase sales.
Sales Advisor
Best Buy
Mansfield , TX
06.2021 - 01.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
Cashier
Academy Sports And Outdoors
Mansfield , TX
08.2020 - 04.2021
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Cashier
Big League Dreams
Mansfield , TX
02.2019 - 08.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
Business
Tarrant County College District
Fort Worth, TX 01.2021 - 12.2021
Computer Information Systems
Tarleton State University
Stephenville, TX 01.2023 - Current
Information Systems
The University of Texas At Arlington
Arlington, TX 01.2022 - 12.2022
Skills
POS system knowledge
Timeline
Computer Information Systems
Tarleton State University
01.2023 - Current
Team Sales Lead
Rally House
05.2022 - Current
Information Systems
The University of Texas At Arlington
01.2022 - 12.2022
Sales Advisor
Best Buy
06.2021 - 01.2022
Business
Tarrant County College District
01.2021 - 12.2021
Cashier
Academy Sports And Outdoors
08.2020 - 04.2021
Cashier
Big League Dreams
02.2019 - 08.2020