Alyssa Polodna
Slinger,United States
Summary
A dedicated strong worker, who values a collaborative team and clean work environment. Experienced in fast paced environments whilst remaining calm to ensure guest satisfaction. Enthusiastic to train and involve other team members who need assistance or a push in the right direction, weather personal or work task related. Eager to apply a strong work ethic and use problem solving to support a productive team.
Overview
4
4
years of professional experience
Work History
Cook
First Watch
Oconomowoc, WI
07.2026 - Current
- Prepared First Watch breakfast and lunch dishes using recipes and station procedures.
- Operated grill, oven, and stovetop equipment during busy kitchen service.
- Started daily prep list, making muffins, croissants, juices, and sauces to ensure efficient kitchen operations.
- Chopped vegetables, portioned ingredients, and organized prep items for service.
- Followed food safety rules and temperature checks for proper handling.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Assistant Food Service Leader
Kwiktrip
Hartland, United States
06.2024 - 07.2026
- Trained new employees on food safety procedures and customer service protocols to enhance team performance.
- Resolved customer complaints in a calm manner.
- Participated in regular team meetings to discuss menu changes and service improvements.
- Supported kitchen operations by prepping ingredients and ensuring all equipment was sanitized.
- Balanced multiple cooking times, while focusing on incoming mobile orders and tracking the quantity needed for readily available food.
- Developed efficient workflows that improved service speed and reduced food waste.
Server
Olive Garden
Delafield
08.2022 - 06.2024
- Maintained knowledge of menu items and wine selections, informing guests on pairings to enhance their dining experience.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery, enhancing overall service efficiency.
- Trained new servers on restaurant procedures and best practices, creating a collaborative team and environment.
- Engaged in upselling techniques to enhance the guest experience while contributing to increased sales revenue.
- Demonstrated flexibility by working varied shifts, including weekends and holidays, to meet business needs and support the team.
Education
High School Diploma -
Kettle Moraine High School
WalesSkills
- Recipe execution
- Food Safety
- Time Management
- Willingness to learn languages
- Inventory tracking
- Attention to detail
- Team communication
- Problem solving
Timeline
Cook
First Watch
07.2026 - Current
Assistant Food Service Leader
Kwiktrip
06.2024 - 07.2026
Server
Olive Garden
08.2022 - 06.2024
High School Diploma -
Kettle Moraine High School