Summary
Overview
Work History
Education
Certification
Timeline
Generic

Alyssa Potock

Weirton

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens
01.2013 - Current
  • Managed daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff in customer service protocols and sales techniques.
  • Oversaw inventory management, optimizing stock levels to meet customer demand.
  • Implemented promotional strategies to enhance product visibility and drive sales growth.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Senior Team Leader

Target
06.2000 - 12.2012
  • Led cross-functional teams to enhance operational workflows and streamline processes.
  • Developed training programs to mentor junior staff and improve team performance.
  • Implemented strategic initiatives that increased productivity and reduced operational costs.
  • Analyzed data trends to drive decision-making and optimize resource allocation.
  • Coordinated project timelines, balancing multiple priorities while meeting deadlines consistently.
  • Set clear team goals and delegated tasks and set deadlines.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Education

High School Diploma - Business

Weir High School
Weirton, WV

None -

West Virginia University
Morgantown, WV

Certification

Certified pharmacy technician

Timeline

Store Manager

Walgreens
01.2013 - Current

Senior Team Leader

Target
06.2000 - 12.2012

High School Diploma - Business

Weir High School

None -

West Virginia University

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Alyssa Potock