Alyssa Poysell
Vero Beach,FL
Summary
Punctual and honest cashier with solid background in busy and hectic environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2026
2026
years of professional experience
Work History
Produce Clerk
Publix Produce
- Maintained freshness and quality of produce through regular inspection and rotation.
- Assisted customers with inquiries, enhancing shopping experience and product knowledge.
- Collaborated with team members to replenish stock levels on sales floor efficiently.
- Implemented best practices for handling perishables, reducing waste and improving shelf life.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Deli Clerk
Publix Deli
Vero Beach, FL
06.2024 - Current
- Assisted customers with product selection, ensuring a positive shopping experience.
- Restocked inventory and monitored product freshness to minimize waste.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented best practices in food handling, contributing to high hygiene ratings.
- Resolved customer inquiries and complaints quickly, enhancing overall satisfaction.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Cashier
Publix Grocery Store
Vero Beach, FL
05.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Handled returns and exchanges according to store policies effectively.
- Resolved customer complaints with professionalism and empathy, enhancing satisfaction levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash drawer, ensuring accuracy in daily cash handling.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree -
John Carroll High School
Ft. Pierce, FLSkills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Box cutter and pallet jack safety
- Sanitation standards
- Flexible schedule
- Quality control
- Product stocking and storage
- Honesty and integrity
- Produce handling
- Adaptable and flexible
- Strong communication and interpersonal skills
- Honest and dependable
- Friendly and helpful
- Goal driven
Timeline
Deli Clerk
Publix Deli
06.2024 - Current
Cashier
Publix Grocery Store
05.2023 - Current
Produce Clerk
Publix Produce
No Degree -
John Carroll High School