Alyssa Richard
Elyria,OH
Summary
I'm an upbeat yet easy going person
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Sheetz
Avon, OH
08.2024 - Current
- Supervised daily operations to ensure compliance with safety and health standards.
- Trained team members on customer service best practices and operational procedures.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Monitored cash handling procedures to maintain accuracy in financial transactions.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Coordinated team activities to promote collaboration and improve workflow efficiency.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Baker
Panera Bread
Elyria, OH
07.2021 - 08.2024
- Prepared high-quality baked goods following standardized recipes and techniques.
- Operated industrial baking equipment, ensuring safety and efficiency during production.
- Monitored inventory levels, restocking ingredients to maintain seamless operations.
- Maintained cleanliness and organization in baking area, adhering to health regulations.
- Trained new staff on baking procedures, equipment usage, and safety protocols.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
Team Lead
McDonald's
Avon, OH
09.2019 - 07.2021
- Supervised team operations to ensure adherence to company standards and quality control.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain efficient operations during peak hours.
- Ensured compliance with food safety standards and cleanliness protocols consistently.
- Trained new crew members on operational procedures and equipment usage effectively.
Education
High School Diploma -
Avon Lake High School
Avon Lake, OH06-2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
- Team building
- Operations management
Timeline
Supervisor
Sheetz
08.2024 - Current
Baker
Panera Bread
07.2021 - 08.2024
Team Lead
McDonald's
09.2019 - 07.2021
High School Diploma -
Avon Lake High School