Alyssa Richardson
Detroit,MI
Summary
A valuable candidate with remarkable hospitality and professional bar experience seeking a position that will allow me to utilize and demonstrate my skills to benefit and make profitable to the hospitality industry.
Overview
7
7
years of professional experience
Work History
Bartender
MATI Greektown
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Cocktail Server
Experience Zuzu
08.2023 - 09.2024
- Efficiently assisted 50+ customers simultaneously, demonstrating multitasking abilities in a fast paced environment.
- Crafting innovative cocktails and delivering exceptional service in a high-end dining environment.
- Enhancing guest experiences through personalized recommendations.
- Implementing cocktail specials and catering to diverse clientele for customer satisfaction.
- Coordinated with management on promotional events, fostered positive team dynamics.
Bartender/Cocktail Server
Parc Campus Martius
07.2023 - 08.2024
- Mastered and tailoring cocktail specials to customer preferences, elevating guest experiences.
- Promoted teamwork by collaborating effectively with staff, managing inventory, orders, company events, and cash/credit transactions with accuracy and efficiency.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server lead, Bartender
P.F Changs
11.2017 - 07.2023
- Monitored up to 10+ servers that procedures and daily goals are met through collaboration and teamwork.
- Maintained in depth knowledge of menu items, allergens, and specials to address customer inquiries.
- Optimized high standards of cleanliness and safety.
Automotive Sales Consultant
Rocket Auto/Vroom (Quicken Loans)
02.2021 - 07.2021
- Assisted with incoming and outbound calls.
- Familiarize customers with the benefits of obtaining new or used vehicles.
- Optimized and enhanced automotive sales by operating remote communication, leading to upselling opportunities.
- Carefully managed client accounts and personal documentation, ensuring compliance with company regulations and maintaining accuracy in all transactions.
Education
Henry Ford College
Dearborn, MI12.2022
Skills
- Strong multitasking
- Highly reliable
- Team player
- Clear and effective communication
- Customer service expertise
Timeline
Bartender
MATI Greektown
09.2024 - Current
Bartender/Cocktail Server
Experience Zuzu
08.2023 - 09.2024
Bartender/Cocktail Server
Parc Campus Martius
07.2023 - 08.2024
Automotive Sales Consultant
Rocket Auto/Vroom (Quicken Loans)
02.2021 - 07.2021
Server lead, Bartender
P.F Changs
11.2017 - 07.2023
Henry Ford College
Similar Profiles
Nicole SibinovskiNicole Sibinovski
Revenue Audit Assistant Manager at GREEKTOWN CASINORevenue Audit Assistant Manager at GREEKTOWN CASINO
Alana LazzanaAlana Lazzana
Pizza Artist at Pizza Cat Max GreektownPizza Artist at Pizza Cat Max Greektown
Angela MorrisAngela Morris
Gaming Professional at Greektown CasinoGaming Professional at Greektown Casino