Alyssa Robison
Auburn,ME
Summary
Hardworking and passionate candidate with strong organizational skills eager to transition from Hospitality into to a secure entry-level Administrative assistant position. Ready to utilize interpersonal skills, excellent time management and problem-solving skills in a different field.
Overview
4
4
years of professional experience
Work History
Waitress
Sicilian Table
10.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Tuscan Table
07.2021 - 10.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Waitress
Slackwater Pizza And Pub
11.2019 - 06.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Veterans Tribute Career And Technical Academy
Las Vegas, NV06.2015
Skills
- Customer Service
- Strong Multitasking
- Communication
- Team Collaboration
- Attention to detail
- Time Management
- Problem Solving
- Adaptability
- Organizational Skills
Timeline
Waitress
Sicilian Table
10.2022 - Current
Waitress
Tuscan Table
07.2021 - 10.2022
Waitress
Slackwater Pizza And Pub
11.2019 - 06.2021
Veterans Tribute Career And Technical Academy