ALYSSA RODRIGUEZ
Reno,NV
Summary
Compassionate Advocate dedicated to providing meaningful, long-lasting support to the community. Friendly and motivated individual wishing to further experience in the Eddy House while adhering to the overall shelter mission. Possesses an eagerness to learn and a self-driven need to excel, supporting leaders and team with a positive attitude and commitment to high-quality work. Excellent communication and interpersonal skills, with a creative, inclusive mindset.
Overview
4
4
years of professional experience
Work History
Lead Youth Advocate
Eddy House
03.2023 - Current
- Complete the intake process for people who are new and staying in the drop-in emergency shelter
- Intervene and appropriately de-escalate crisis situations
- Distribute donations to individuals in need and
- Provide oversight and leadership to the team so that a safe and healthy environment is maintained at all times
- Communicate information regarding programs and services to clients, and properly directing them to different client services team members when applicable
- Provide a welcoming environment to clients, donors, volunteers, and the general public
- Adequately documented and reported any important information to the rest of the client services team and appropriate channels
- Advocated on behalf of clients during conversations with law enforcement, medical personnel, and other team members while maintaining dignity and compassion
Veterinary Technician
Nevada Humane Society
03.2020 - 02.2023
- Kept detailed records of animal treatment plans and medications
- Updated client records with key information using standardized online systems
- Cleaned, sterilized and maintained surgical instruments and equipment
- Assisted veterinarian and senior staff during immunologic, medical, surgical, and diagnostic procedures.
Associate
St. Vincent's Catholic Charities of Northern Nevada
08.2020 - 02.2021
- Maintained quality customer service through daily communication and interaction
- Maximized customer interactions by promptly identifying needs, such as assistance with different community-outreach programs the site offered, in-store and by telephone.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas, NVNeuroscience -
University of Nevada
Reno, NV06.2026
Skills
- Advocacy
- Client documentation
- Youth engagement
- Documentation and Filing
- Youth guidance
- File and Records Management
- Conflict Mediation
- Critical Thinking
- Computer Skills
- Verbal and Written Communication
- Veterinary Medicine
Timeline
Lead Youth Advocate
Eddy House
03.2023 - Current
Associate
St. Vincent's Catholic Charities of Northern Nevada
08.2020 - 02.2021
Veterinary Technician
Nevada Humane Society
03.2020 - 02.2023
High School Diploma -
Shadow Ridge High School
Neuroscience -
University of Nevada