Sadam Ali
Financial Analyst
Portland ,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
9
9
years of professional experience
Work History
Lead Youth Advocate
Immigrant And Refugee Community Organization
01.2020 - Current
- Developing and maintained relationships with external partners to facilitate program operations.
- Providing technical support to staff with necessary resources to carry out duties successfully.
- Tracking and reporting expenses accurately to manage program budgets.
- Evaluating clients' social, emotional and psychological needs to create treatment plans..
Direct Support Professional
Aires
05.2015 - 08.2017
- Coached team members on productivity strategies to accomplish challenging goals.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Customer Service Representative
Hertz Rental Car
09.2016 - 02.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided callers with product and customer service information to foster brand loyalty.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Ross Dress For Less
05.2016 - 02.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Finance
McPherson College
Mcpherson, KS05.2019
Skills
- Customer Relations
- Problem and issue resolution
- Excellent written and oral communication
- Meeting deadlines
Timeline
Lead Youth Advocate
Immigrant And Refugee Community Organization
01.2020 - Current
Customer Service Representative
Hertz Rental Car
09.2016 - 02.2017
Sales Associate
Ross Dress For Less
05.2016 - 02.2017
Direct Support Professional
Aires
05.2015 - 08.2017
Bachelor of Science - Finance
McPherson College
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