Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Rucker

South Fulton,TN

Summary

I am a motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing a student rad tech or limited xray tech position.

Overview

5
5
years of professional experience

Work History

Member Care Services Rep

Molina Healthcare
Murray, KY
01.2023 - 07.2024
  • Answered incoming calls regarding membership benefits and services (an average of 25 a day).
  • Adhered to all applicable policies, procedures, regulations, and HIPAA laws.
  • Monitored compliance with organizational security protocols when interacting with members.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.

Safety Coordinator

Paschall Truck Lines Inc.
Murray, KY
10.2022 - 01.2023
  • Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
  • Conducted regular safety meetings, orientations, and training sessions for employees.
  • Investigated employee accidents and incidents to determine root causes, and develop preventive measures.
  • Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.

Waitress

El Monterrey
Chattanooga, TN
10.2019 - 12.2019
  • Providing excellent wait service to guest
  • Making menu recommendations, answering questions and sharing additional information as needed

Education

Associate of Science - Radiologic Technology

John Patrick University
South Bend, IN
05-2026

Skills

  • Analytical and problem solving
  • De-escalation techniques
  • Customer Relations
  • Member confidentiality
  • Patient care
  • Radiologic imaging
  • Safety compliance
  • Equipment maintenance
  • Medical terminology
  • Patient education
  • Team collaboration

Timeline

Member Care Services Rep

Molina Healthcare
01.2023 - 07.2024

Safety Coordinator

Paschall Truck Lines Inc.
10.2022 - 01.2023

Waitress

El Monterrey
10.2019 - 12.2019

Associate of Science - Radiologic Technology

John Patrick University

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Alyssa Rucker