Alyssa Ruiz
Tustin,CA
Summary
Dynamic Beauty Advisor with proven expertise in customer engagement and upselling strategies honed at Sephora At Kohl’s. Excelled in fostering client relationships and enhancing team collaboration, contributing to monthly sales targets. Skilled in organization and multitasking, with a knack for adapting to industry trends and driving revenue through informed product recommendations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora At Kohl’s
11.2023 - 03.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Front of the House Team Member
Chick-fil-A
07.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Science - Biology
California State University Long Beach
Long Beach, CA05.2027
High School Diploma -
Tustin High School
Tustin, CA05.2023
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Customer Engagement
- Upselling strategies
- Retail experience
- Relationship Building
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
Certification
Food Handlers Card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Beauty Advisor
Sephora At Kohl’s
11.2023 - 03.2024
Front of the House Team Member
Chick-fil-A
07.2023 - 11.2023
Bachelor of Science - Biology
California State University Long Beach
High School Diploma -
Tustin High School
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