Alyssa Saxon
Southern Pines,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Of Clothing Department And Stock Room
Helping the Orphans Thrift Str
07.2014 - 02.2017
- Operated a cash register for cash, check and credit card transactions with 100% accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays.
- Leveraged social media platforms effectively to promote upcoming events, driving increased attendance rates.
- Boosted event sales by developing and implementing strategic marketing plans.
Customer Service Representative
Sykes Call Center
03.2017 - 04.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
South View High School
Hope Mills, NC01.2014
Skills
- Customer-oriented
- Consistently meets sales goals
- POS systems knowledge
- Computer literate
- Skilled problem solver
- Shipment processing
- Employee relations
- Stocking
- Graphic Design Abilities
- Photography knowledge
- Social Media Savvy
Accomplishments
- Managed more than 300 customers during demanding sales events in an effective and gracious manner.
- Managed and led a team of 6 Retail Sales Associates.
Certification
- Photoshop Creative Cloud, Adobe - 12/08/2023
Timeline
Customer Service Representative
Sykes Call Center
03.2017 - 04.2018
Head Of Clothing Department And Stock Room
Helping the Orphans Thrift Str
07.2014 - 02.2017
High School Diploma -
South View High School
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