ALYSSA SCHIRO
Violet,LA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ochsner Clinic Foundation
Slidell, LA
05.2024 - Current
- Administered patient care, including vital sign monitoring and health history documentation.
- Assisted physicians with examinations, procedures, and patient education.
- Coordinated patient appointments, ensuring optimal scheduling efficiency.
- Maintained medical records and ensured compliance with HIPAA regulations.
- Implemented office protocols to enhance workflow and improve patient experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Personal Assistant/Nanny
Personal Assistant/Nanny
Slidell, LA
06.2022 - 05.2024
- Ran errands and picked up goods to meet needs.
- Performed housekeeping duties related to the care of the children such as laundry, dishes, tidying up toys and riding up rooms.
- Organized daily routines including meal times, nap times, and educational activities.
- Maintained a safe and healthy environment for the children in my care.
- Communicated regularly with parents about daily events and changes in behavior.
- Cultivated an atmosphere of trustworthiness among the families I worked for.
- Maintained a clean and orderly living environment for the children.
- Formulated nutritious meals according to dietary restrictions or preferences.
- Transported children to schools, social outings, and medical appointments.
- Administered medication and minor first aid to sick and injured children.
- Supervised and assisted with homework.
Retail Sales Associate
Aniston Lane Boutique
Chalmette, US
11.2021 - 06.2022
- Used POS system to process sales and refund transactions
- Reconciled POS reports with cash till and receipts, reporting discrepancies to management
- Set up promotional displays and signage to increase sales
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Cleaned and organized sales floor in accordance with company merchandising standards
- Received and processed online orders for shipment or store pick-up
- Greeted customers and engaged in conversation to assess needs
- Explained products and services to help customers make informed decisions
- Delivered exceptional customer service to guests
- Located merchandise on racks or shelves and delivered to customers
- Computed sales prices, total purchases and received and processed cash and credit payment
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Exchanged merchandise for customers and accepted returns
- Cleaned shelves, counters, and tables
- Arranged and display merchandise to promote sales
Cashier/ Courtesy Booth associate
Breaux Mart
04.2018 - 11.2021
- Provided efficient and courteous service to customers
- Delivered service excellence through all points of contact
- Built and maintained positive working relationships with co-workers
- Resolved and de-escalated issues to address customer concerns
- Leveraged POS system to perform purchase transactions for team members and customers
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Counted cash drawers at beginning of shifts to verify correct amounts
- Processed cash, check and credit cards for customer purchases
- Supervised others and provided on-the-job training
- Helped customers locate merchandise
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Processed merchandise returns and exchanges
- Provided product information and resolved concerns to assist customers
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Greeted and informed customers of products, fostering positive store experiences
- Maintained inventory and store visual presentation to meet customer needs
- Enforced store safety and cleanliness standards, reducing hazards
- Balanced data entry at end of shift.
Education
Associate in Nursing - Nursing
Delgado/Charity School of Nursing
New Orleans, LA05-2026
Bachelor of Science in Nursing (B.S.N.) - RN-Nursing Candidate
University of Holy Cross
New Orleans, LA, US05.2022
Patient Care Tech - Allied Health
Nunez Community College
Chalmette, LA01.2019
Skills
- Time Management
- Childcare Expertise
- Schedule Management
- Multitasking and Organization
- Patient scheduling
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Direct patient care
- Vital signs monitoring
- Patient-focused care
- Clinical documentation
- Reliable team player
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Professionalism and ethics
- Appointment setting
- Maintaining confidentiality
- Compassionate caregiver
- Medical records management
- Patient flow management
- Medical supply inventory
- Complex Problem-solving
- Adaptable
Certification
- EKG Tech
- Phlebotomist
- CNA (expired due to the state)
Timeline
Medical Assistant
Ochsner Clinic Foundation
05.2024 - Current
Personal Assistant/Nanny
Personal Assistant/Nanny
06.2022 - 05.2024
Retail Sales Associate
Aniston Lane Boutique
11.2021 - 06.2022
Cashier/ Courtesy Booth associate
Breaux Mart
04.2018 - 11.2021
Bachelor of Science in Nursing (B.S.N.) - RN-Nursing Candidate
University of Holy Cross
Patient Care Tech - Allied Health
Nunez Community College
Associate in Nursing - Nursing
Delgado/Charity School of Nursing