Alyssa Schooley
Riverdale
Summary
Confident Sales Professional possessing strong work ethic and excellent business sense. Bringing 10-year background with multiple successful sales techniques and best practices. Client-centered and dedicated to customer needs. Pursing new sales-driven role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
DNOW
08.2022 - Current
- Have direct contact with both customers and vendors and ensure the highest level of service as a representative.
- Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships.
- Enhance customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Licensed Insurance Agent
General Agency Company
01.2020 - 08.2020
- Customized life and health insurance policies to suit group and individual clients.
- Performed needs analysis to obtain information required to make appropriate insurance product recommendations.
- Answered multiple inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Identified and solicited sales prospects in agency databases.
- Met and exceeded revenue goals through generating new leads and identifying new clients.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Executive
General Agency Company
11.2018 - 12.2019
- Collected information from clients before securing accounts, verifying payments and special needs.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Used EPIC programming to maintain new and existing accounts.
Retail Sales Consultant
AT&T
12.2014 - 11.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Accepted and processed payments and purchases for new equipment using POS system.
Sales Support Representative
AT&T
11.2013 - 11.2014
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Completed monthly sales reports to highlight trends and help with team strategizing.
- Coordinated responses and resources to handle special client requests.
Education
Business Management
Mid Michigan Community College
Harrison, MI2012
High School Diploma -
Mount Pleasant High School
Mount Pleasant, MI2009
Skills
- Service-Oriented
- Client Prospecting
- Time Management
- Upselling and Cross-selling
- Systems and software programs
- Sales expertise
- Leadership
- Superior organization ability
Certification
- Licensed Life and Health Insurance Agent, 2019 - Present
- Medicare Certified, 2019 - Present
Timeline
Inside Sales Representative
DNOW
08.2022 - Current
Licensed Insurance Agent
General Agency Company
01.2020 - 08.2020
Account Executive
General Agency Company
11.2018 - 12.2019
Retail Sales Consultant
AT&T
12.2014 - 11.2018
Sales Support Representative
AT&T
11.2013 - 11.2014
Business Management
Mid Michigan Community College
High School Diploma -
Mount Pleasant High School